Re: Help and Support program
- From: "Peter" <pmcsplaza AT yahoo DOT ca>
- Date: Sat, 18 Jun 2005 05:09:29 -0400
Try this: http://windowsxp.mvps.org/rebuildhelp.htm
--
Peter
Toronto, Canada
XP Home SP2
P4 HT @ 3.0ghz, 160gb HD, 1.0gb RAM
"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxxxxx> wrote in message
news:ey89fK7cFHA.1040@xxxxxxxxxxxxxxxxxxxxxxx
> William,
>
> When you're prompted for the files, point to
> C:\Windows\ServicePackFiles\i386 folder for updated system files. BTW,
> %Systemroot% is nothing but your Windows folder.
>
> Also, have you tried the command lines that I said earlier?
>
> --
> Ramesh, MS-MVP
> Windows Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
> Windows XP Newsgroup Setup Instructions for Outlook Express:
> http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
>
> "billt" <billt@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:DD5248C7-F343-47A4-AEF6-9F88A87AFA84@xxxxxxxxxxxxxxxx
>>
>> --
>> Thank you in advance for your information.
>> ... billt
>>
>>
>> "Ramesh, MS-MVP" wrote:
>>
>>> Type in Start/Run:
>>>
>>> helpctr -regserver
>>>
>>> Reinstalling HelpCenter:
>>> ------------------------
>>>
>>> Open %systemroot%\inf folder and locate the PCHealth.inf file (might
>>> show as
>>> PCHealth in W.Explorer). Right-click the file and choose "Install".
>>> Insert
>>> your XP CD when prompted.
>>>
>>> --
>>> Ramesh, MS-MVP
>>> Windows Shell/User
>>
>> Ramesh...
>> The above did not help me restore my Help and Support opening page. I
>> could
>> not locate %systemroot% on my C: drive nor in Regedit. I did find
>> PChealth.inf and right-clicked it. I selected "install" but all did not
>> go
>> smoothly. It would give me "cannot locate files" messages for files:
>> dataspec.xml; pchdt_p3.c4b; wcappres.dll; atrace.dll. I searched for
>> each of
>> these files and entered their locations and continued on to the end.. I
>> then
>> shut down and restarted the machine. I hit Start/Help and Support and
>> the
>> same malfunction that I first emailed about recurred... a brief busy
>> hourglass followed by nothing.
>>
>> Please give me another alternative to getting my Help and Support back.
>>
>> I am under Windows XP Home edition an.d Service Pack 2
>>
>> Sincerely,
>> William Tannewitz
>>
>>>
>
.
- References:
- Help and Support program
- From: billt
- Re: Help and Support program
- From: Ramesh, MS-MVP
- Re: Help and Support program
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