RE: Swith Users Problem/Favorites Problem-Freeze

Tech-Archive recommends: Speed Up your PC by fixing your registry

Also, mine is the Windows XP home edition. Thanks

"Patrick" wrote:

> Hello,
> This place is quite active, and I am glad to see that. I own a Dell 4600
> Demension computer, it was purchased about a year and a half ago. I recently
> reinstalled Windows on it, and reinstalled the drivers/utilities that were
> needed, with the help of a Dell expert. I have Windows XP right now. I have
> the Lavasoft Ad-Aware SE for my spyware protection, and I have the AVG from
> Grifsoft for my virus protection. I scan my computer every night, and I keep
> all my databases up-to-date. Recently, my computer was infected with the
> Trojan Backdoor.SdBot virus, and I looked on the Norton Antiviruses website
> to get rid of it and fix the computer. So now, at this time, I believe my
> computer is clean. Here are the problems I am experiencing at this time.
> There are 5 users that use this computer. When I go to start>logoff>switch
> user, and then I click on another user account, it will say, "loading
> personal settings" for about 1 minute, and then it will show the desktop with
> the blue bar at the bottom and the computer will freeze up (the start button
> does not appear, it is just a blue bar). After talking with Dell, I did the
> run of "msconfig" and made it so only certain items startup on the startup,
> but this didnt work. It sometimes will freeze, and other times the computer
> will work fine. I have noticed that it usually will freeze after the computer
> has been sitting on for maybe 1-2 hours.
> My second problem is also a freezing problem. When I am online, after
> you have been on 30 minutes or more, when I click the favorites button to add
> something to favorites, the window will freeze, and I have to close the IE
> and then open up the new window. This problem only occurs sometimes, but not
> every single time I am online. I was told by Dell that is sounds like a
> spyware problem, but it seems I do not have any spyware.
>
> Are these 2 problems of mine familiar to anyone here? I'd love to get them
> fixed as soon as possible. Please email me at pjksportscards@xxxxxxxxx if you
> can help. Any help is greatly appreciated, thanks for the read!
> Patrick - Colorado, USA
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