Re: Help!! (please read)

You have a laptop with an OEM version of Windows. Your tech support is from
Toshiba.

"bbmariah" <bbmariah.1pt6l1@xxxxxxxxxxxxxxxxxx> wrote in message
news:bbmariah.1pt6l1@xxxxxxxxxxxxxxxxxxxxx
>
> I've posted once before, but no one replied, and I don't know where else
> to turn. I'm hoping someone can help me ...
>
> I recently bought a new Toshiba Satellite M35 laptop. It runs Windows
> XP (home). After working successfully for the past four months or so,
> I've run into the following problem. After working away in MS Word or
> Mozilla for awhile, all of a sudden it's as though I lose control of
> the keyboard. If I'm in Word, for instance, it'll start typing
> zzzzzzzzzzzzzzzzzzzzz or \\\\\\\\\\\\\\\\\\\\\\\\ or scrolling up
> uncontrollably to the top of the page. Almost at the same time - and
> this happens *every* time - Windows Media Player starts up, searches to
> see whether there's a CD in the drive (which there rarely is), and then
> reports 'No CD'.
>
> By this stage, the cursor is virtually uncontrollable, even if I close
> out of Word or Mozilla; and it often takes quite some doing just to
> turn the computer off. If I attempt to restart it then, the problem
> will often persist for 30-60 minutes, after which it'll work fine again
> - sometimes for a day or two.
>
> I have Norton Anti-Virus, but despite updating it regularly, it hasn't
> detected any viruses.
>
> If anyone has any ideas what the problem could be - particularly if you
> know how to solve it - I'd be very grateful if you could post a note
> here and/or drop me a line on
>
> b_b_mariah@xxxxxxxxxxx
>
> Thanks very much for any help you could suggest!!
>
>
> --
> bbmariah
> ------------------------------------------------------------------------
> bbmariah's Profile: http://www.msusenet.com/member.php?userid=1649
> View this thread: http://www.msusenet.com/t-1870475736
>


.

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