Re: XP Home Logo Freeze
- From: "Maurice N ~ MVP" <maurice@xxxxxxxx>
- Date: Thu, 26 May 2005 14:50:01 -0500
How far do you get when you choose one of these options? Is a login
password required, and if so, can you login?
I assume you did a complete shutdown, not a suspend or hibernate.
--
Maurice N
MVP Windows - Shell / User
---
"Comp Plus" wrote
>I have a laptop with XP Home that shutdown yesterday fine, but now when I
> startup, the system shows the windows splash, shows what appears to be my
> desktop background, and then goes to the Windows XP Logo with the Blue
> backgound. The laptop will continue to show the XP Logo. I can attach
> USB
> items and the hard drive activates, but the screen never changes. The
> mouse
> and keyboard still work, but they do not control anything. I have tried
> to
> go into Safe Mode, Safe Mode with Command Prompt, Use Last Known Good
> Configuration, Debugg, and the other steps after hitting F8. Nothing
> works.
> I do not have my OEM disk (HP) with me. Any suggestions on how to get the
> laptop to startup normal would be appreciated.
.
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