Re: 32-bit TCP/IP Connection

Mary,

just back from the weekend. How did you get on uninstalling your firewall
and trying again?

You said: "I did just look at the Windows components under Networking
Services, it lists Simple TCP/IP with 0.0mb installed, could that be the
problem??"

can I confirm where you are looking. This is where I would look to confirm
network settings:

Start > Control Panel (classic view) > Network Connections
Right click whichever connection you use to connect to the internet
(Local Area Connection in my case), and select Propreties.

On the general tab I have listed "Client For Microsoft Networks", "File and
Printer Sharing for Microsoft Networks", "QoS Packet Schedular" and
"Internet Protocol (TCP/IP)" listed. It is the last of these that I would
look for, just to check its listed (and not "Microsoft TCP/IP version 6" -
although its only a guess that the later TCP/IP driver could cause a
problem).

I've just found where you would see "Simple TCP/IP Services". This is under
which windows components you have installed. On my pc I have "Simple TCP/IP
Services" unchecked (and 0.0 MB). So, I don't believe that to be the
problem.

regards,

Brian.


"Mary Jo" <MaryJo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8CB046C4-0AAC-4BFF-9425-55C72A119BDC@xxxxxxxxxxxxxxxx
> Thanks Brian,
> SP2 hasn't been forced on me yet and I do not have the XP Firewall turned
> on, I did check that previously. I'm trying to get this fixed before I
> install SP2 (I have the disk from MS), because of the websies, I'd rather
> do
> it that way. I am on Windows auto update so I'm against the clock as I
> think
> my SP2 blocker may have already been disabled anyway.
>
> Now that I have more time this weekend, I'll try uninstalling my firewal
> and
> publishing and I will check my network connections again I did just look
> at
> the Windows components under Networking Services, it lists Simple TCP/IP
> with
> 0.0mb installed, could that be the problem??
>
> I'll wait for your reply before uninstalling my firewall.
>
> Thanks so much.
>
> "Brian Cryer" wrote:
>
>> Mary,
>>
>> My hope was that it might not be the firewall that was causing a problem,
>> but having researched a bit and given your response that does seem to be
>> the
>> most likely culprit. (I assume you've seen the microsoft article
>> http://support.microsoft.com/?kbid=265032, which isn't very helpful.)
>>
>> In answer to your closing point, unless you are using Windows 3.1 or
>> possibly Windows 95, then you will be using 32-bit TCP/IP. I'm not sure
>> whether the reference is to 32bit drivers or 32bit TCP/IP - as opposed to
>> the 64 bit standard that is coming along. On that thought, something to
>> check - if you open your network connections and select your dial-up
>> connection (or local area connection or whichever connection you use to
>> connect to the internet), open up its properties, check that you have
>> "Internet Protocol (TCP/IP)" listed - I'm sure you do, but if you ONLY
>> have
>> "Microsoft TCP/IP version 6" installed but not "Internet Protocol
>> (TCP/IP)"
>> then that might be the problem. (Just seen in your original post that you
>> are using XP.)
>>
>> Can I confirm that you can publish if you uninstall your firewall?
>>
>> Just a thought, but given that you are using XP and Microsoft have made a
>> big thing about them now automating the download of service pack 2 -
>> whether
>> you have service pack 2 or not, does XP think that the windows firewall
>> is
>> on? Worth a quick check, given that you are using one from McAfee make
>> sure
>> the XP one is off (because SP2 turns it on).
>>
>> Don't have any other ideas, and couldn't find anything definitive on
>> google.
>> If I have any other ideas I'll let you know.
>>
>> Brian.
>>
>> www.cryer.co.uk/brian
>>
>>
>>
>> "Mary Jo" <MaryJo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:3356C1D0-70E9-4021-A156-E9A80A8CEC10@xxxxxxxxxxxxxxxx
>> > Brian,
>> > Thanks for answering so quickly.
>> >
>> > I was on live chat for 45 minutes last night with McAfee and their only
>> > answer or workaround is to uninstall and reinstall the firewall every
>> > time
>> > I
>> > publish. Not a solution and will utlimately cause me more problems
>> > than I
>> > have right now.
>> >
>> > They had me allow blocked or limited access applications full access
>> > through
>> > the firewall which I have NEVER had to do. I can't publish either via
>> > http
>> > or
>> > ftp even with the firewall disabled. I have been to the FP discussion
>> > group
>> > and several other trusted computer discussion groups to no avail. I've
>> > lost
>> > a huge advertising opportunity to promote an event that will occur
>> > tomorrow
>> > (5/20) because of this problem.
>> >
>> > I can ping myself and Yahoo.com(which allows pinging). I cannot ping my
>> > webistes as that ability is shut off at the host server. My hosting
>> > company
>> > (The Host Group) has been able to test publish to the sites. I can
>> > access
>> > anything on the web with no problem.
>> >
>> > I am on a paid up subscription service with McAfee and have been for 2
>> > years
>> > and never had a problem until the past 30 days. This is nuts.
>> >
>> > Here is my error message exactly:
>> >
>> > Unable to open 'http://www.funkdujour.com.'
>> > Server error: Accessing HTTP servers requires 32-bit TCP/IP Networking
>> > which
>> > is not installed or may be misconfigured.
>> > Possible causes:
>> > 1. The web server may not have the FrontPage Server Extensions
>> > installed. -
>> > Yes it does
>> > 2. The web server may be temporarily our of service. - The sites are
>> > up
>> > and
>> > running and I can access the Administration page on the host for each
>> > 3. If you are connecting through a proxy server, the proxy settings may
>> > be
>> > incorrect. - Not using proxy, not turned on
>> > 3. An error may have occurred in the web server. - The hosting company
>> > has
>> > not probelm test publishing
>> > If this server does not support the FrontPage Server Extension(it does
>> > and
>> > they are installed), FrontPage may still be able to publish to the
>> > server
>> > via
>> > FTP. - I cannot publish via FTP at all right now.
>> >
>> > Is there any way I can actually find out for sure if I have 32-bit
>> > TCP/IP
>> > services running on my machine or something else such as just 16-bit
>> > services?
>> >
>> >
>> >
>> >
>> > "Brian Cryer" wrote:
>> >
>> >> I don't publish using FrontPage nor do I have experience using the
>> >> McAfee
>> >> firewall, but these are just some ideas:
>> >>
>> >> 1. Can you publish if you have the McAfee firewall down? (Yes, I know
>> >> this
>> >> isn't a good idea, but it does identify whether the problem lies with
>> >> the
>> >> McAfee firewall or not.)
>> >>
>> >> 2. Assuming the problem is related tot he McAfee firewall then have a
>> >> hunt
>> >> on their website or e-mail their technical support about the problem.
>> >>
>> >> 3. Assuming the problem is related to the McAfee firewall then remove
>> >> the
>> >> McAfee firewall and either use the XP one (which is okay for stopping
>> >> inbound traffic but doesn't give you any warning of applications
>> >> trying
>> >> to
>> >> connect out), or try ZoneAlarm which I use without problem.
>> >>
>> >> Hope this helps. Hope you get it going.
>> >>
>> >> Brian
>> >>
>> >> www.cryer.co.uk/brian
>> >>
>> >> "Mary Jo" <MaryJo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:1911314F-55F8-40CB-825D-3959A77BAE4F@xxxxxxxxxxxxxxxx
>> >> > I've published question below in the FrontPage discussion group and
>> >> > the
>> >> > only
>> >> > answer they've come up with is to uninstall my firewall and then
>> >> > publish
>> >> > my
>> >> > website updates.
>> >> >
>> >> > As I would have to uninstall and re-install every time I publish
>> >> > that
>> >> > really
>> >> > isn't a solution to the problem. I am on subscription service with
>> >> > McAfee
>> >> > so
>> >> > it reall is out of the question not to mention that it leaves me
>> >> > exposed
>> >> > for
>> >> > long periods of time which I don't like at all. I've never had a
>> >> > problem
>> >> > publishing through my firewall until the past 30 days.
>> >> >
>> >> > My operating system is WinXP Pro, FrontPage 2002
>> >> >
>> >> > Any good suggestions from the Windows experts? I'm desperate. :-(
>> >> >
>> >> >
>> >> > From: Mary Jo [mailto:MaryJo@xxxxxxxxxxxxxxxxxxxxxxxxx]
>> >> >> > Posted At: 18. maj 2005 07:04
>> >> >> > Posted To: microsoft.public.frontpage.client
>> >> >> > Conversation: TCP/IP Service Publishing Error
>> >> >> > Subject: TCP/IP Service Publishing Error
>> >> >> >
>> >> >> >
>> >> >> > Back Again,
>> >> >> > Still receiving the error message using http: FrontPage
>> >> >> > requires 32-bit TCP/IP connection to publish, this service
>> >> >> > may not be installed or misconfigured.
>> >> >> >
>> >> >> > Have pinged myself and Yahoo.com with success. I cannot ping
>> >> >> > my webites as
>> >> >> > that capability is shut off at the host server. The host
>> >> >> > service has tested
>> >> >> > publishing to my sites with no problem so I think we can
>> >> >> > cross that off the list. I have tested the Network service
>> >> >> > through FrontPage and it tells me it is working properly. I
>> >> >> > have used the detect & repair function in FP to no avail.
>> >> >> >
>> >> >> > My computer has no virus', spyware or trojans and all
>> >> >> > security is running and up-to-date. MS Office is on SP-3 as
>> >> >> > is my FP2002(stand alone). I have opened the TCP/IP service
>> >> >> > to "allow full access" in my McAfee Firewall (though I was
>> >> >> > always able to publish with "Outboound Access" only). I have
>> >> >> > tried to publsih after disabling the firewall to no avail.
>> >> >> >
>> >> >> > I can't determine if this is a FrontPage problem or Windows
>> >> >> > XP problem.
>> >> >> >
>> >> >> > Can someone please help, my sites are out of date and I am
>> >> >> > under threat of having a critical link to one of them
>> >> >> > disabled because of this problem
>> >>
>> >>
>> >>
>>
>>
>>


.

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