Re: Windows XP bluescreen on Log In
- From: "Maurice N ~ MVP" <maurice@xxxxxxxx>
- Date: Thu, 19 May 2005 08:12:21 -0500
Martin,
If you find you can't login to normal mode of Windows, restart (reboot) and
get ready to tap & repeat tapping F8 function key, so that you can get the
advanced bootup options menu.
When the pc is booting up, there's a short section when the BIOS is doing
its self-test & other tasks.
Have your fingers ready at the F8. You want to start tapping just before it
shows
"Verifying DMI pool data".
Select Safe mode. See if you can login. Then use MSCONFIG & temp disable
your antivirus.
Suggestion: Add MS update sites to the IE browser Trusted sites list.
Internet Explorer > main menu /Tools/Internet Options >
Security Tab/ click on green icon Trusted Sites/click Sites button.
Look very closely at line that says:
"Require server verification (https:) for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).
In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --
type
http://*.download.windowsupdate.com (click Add)
http://v5.windowsupdate.microsoft.com
https://v5.windowsupdate.microsoft.com (with HTTPS)
http://windowsupdate.microsoft.com
Click OK. Apply changes to IE browser.
BTW, I'm running AVG7 on one of my pc's and there as no conflict with this
week's auto-update.
--
Maurice N
MVP Windows - Shell / User
---
"Martin Eyles" wrote
> the pc is at home, so i can't tell you exactly what the bsod says till
> later.
>
> one problem though, how can I dis-able avg, if I can't log in?
>
> Thanks,
> ME
>
> --
> Martin Eyles
.
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