Re: Please help me get my XP machine to restart....
- From: "Maurice N ~ MVP" <maurice@xxxxxxxx>
- Date: Wed, 18 May 2005 19:09:54 -0500
Hello Nigel,
You should indicate if you use hibernate or standby on this notebook. Also, is this new behavior, or something old?
Also, do you see the BIOS self-test startup when pc is first powering up? Does it go past that & show initial loading of Windows?
See these articles at MS
Windows XP Stops Responding at the Welcome Screen
http://support.microsoft.com/kb/294427/
Computer stops responding with a black screen when you start Windows XP
http://support.microsoft.com/KB/314503
The second article may be more on-point to your situation. Do be careful.
Do you have an Windows XP CD? Did Evesham provide a full CD; not just the System Recovery CD ?
--
Maurice N
MVP Windows - Shell / User
-----
"Nigel Bell" wrote
> Hi
>
> I have an Evesham micros AMD 2400+ laptop with 480M Ram and XP Pro SP2
> which works fine apart from when I restart it where it doe not go beyond a
> black screen with a flashing cursor.
>
> Taking the power out and removing the battery for a minute is the only way I
> can get it to start so I was wondering what troubleshooting steps that I can
> take to start sorting this issue? (I've done a Google search on the subject
> and there's lots written about spontaneous restarting but nothing like what
> I'm experiencing)
>
> Any help will be greatly appreciated
>
> Thanks
>
> Nigel Bell
> UK
.
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