Re: Help needed PC keeps rebooting
- From: "Joshua Smith [MSFT]" <joshsm@xxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 16 May 2005 08:23:26 -0700
Hi Paul,
To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot
There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.
This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,
Joshua Smith
OpenGL Test Lab
Microsoft
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"Paul Kelly" <pk001d3183NOSPAM@xxxxxxxxxxxxxxxx> wrote in message
news:UZOhe.54413$a9.1721@xxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Just wondering if some kind person could help me out. My pc keeps freezing
> and the rebooting itself and i get the following message
>
>
> A problem has been detected and windows has been shutdown to prevent
> damage to your computer.
>
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
>
> If this is the first time you've seen this stop error screen, restart your
> computer. If this screen appears again, follow these
> steps:
>
> Check to make sure any new hardware or software is properly installed. If
> this is a new installation, ask your hardware or software
> manufacturer for any windows updates you might need.
>
> If problems continue, disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing.
> If you need to use safemode to remove or disable components, restart your
> computer, press F8 to select Advanced start-up options, and then select
> safe mode.
>
>
> Technical information
>
>
> *** STOP: 0x000000D1 (0X00000400, 0X00000002, 0X00000000, 0XFC347A96)
>
>
> *** NDIS.sys - Address FC347A96 base at FC32B000, Datastamp 41107ec3
>
>
> Begining dump of physical memory
> Physical memory dump complete
> Contact you system administrator or technical support group for further
> assistance.
>
> ___________________________________________________________________________
>
> I don't have the best pc in the world I know and here are my specs
> Windows xp pro
> Pentium 3
> 1Ghz
> 128mb ram.
>
> I've just had a fresh install done to see if that would fix the problem
> but it hasn't.
>
> Thanks
> Paul (uk)
> *remove NOSPAM to reply
>
>
>
.
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