Re: windows xp error message
- From: "kali" <kali@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 6 May 2005 16:14:03 -0700
Sorry about that....model # FATXPNTES2 300X...desktop...windows xp. The
computer is less than 2 years old and I installed sp2 after it was purchased.
"R. C. White" wrote:
> Hi, Kali.
>
> I've never had a Gateway computer, but many readers here have. Maybe some
> of them will jump in with any Gateway-specific advice that might be needed.
> You still haven't told us much about your computer. :>( We still don't
> know the model (even laptop or desktop?), or how old it is, or which version
> of Windows (Win98? WinME? WinXP? with or without SP2?) was preinstalled.
> I'm sure you know that Gateway makes dozens of models of computers and they
> vary so much that simply "a gateway" doesn't help us help you very much. We
> want to help, but we can't see your computer. We don't know anything about
> it except what you tell us. So far, that isn't much. :>(
>
> Boot into Safe Mode. Then press <Win>+<Break>. That is, hold down the
> Windows logo key (between <Ctrl> and <Alt> on most keyboards) while you
> press the <Pause/Break> key, usually in the upper right of the keyboard.
> The System Properties window should pop up on your screen. (If it doesn't,
> then press Start | Control Panel | System; this should produce the same
> window.) In the top part of that window, under System, does it say "Service
> Pack 2"?
>
> If it does say SP2, then you will need an updated CD-ROM that has SP2
> integrated into WinXP. All recent (since last Summer) CDs should have SP2
> integrated. If yours is older, you probably will need to contact Gateway to
> find out how to get an updated CD with Gateway's OEM version of WinXP on it.
> I'm not sure if the "slipstream" process will work properly to update an OEM
> version of WinXP.
>
> In Safe Mode, run the System File Checker by pressing Start | Run and
> typing: sfc /scannow
>
> SFC will compare each WinXP operating system file to the "known good" copy
> held in your on-disk cache and replace any missing or damaged ones. To do
> this, it MIGHT have to retrieve a good copy from your WinXP CD-ROM, so have
> that CD handy. If you got SP2 online from Windows Update, you probably have
> the latest version of many of those files on your HD in the
> \Windows\ServicePackFiles\i386 folder; if SFC complains that it can't find
> the needed files on the CD, point it to that directory.
>
> If this is a new computer, still in warranty, you might need to discuss this
> problem with whoever sold it to you.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> rc@xxxxxxxxxxxx
> Microsoft Windows MVP
>
> "kali" <kali@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:3DCBE86D-5FA1-4814-977C-28D50A24B580@xxxxxxxxxxxxxxxx
> >I have a gateway and windows was preinstalled on it, and yes I can boot
> >into
> > safe mode. The error message is... Windows file protection.... Files that
> > are
> > required for windows to run properly have been replaced by an unrecognized
> > version of windows, must restore the original version of the
> > files...Insert
> > Windows XP Home Ed cd rom
> >
> > "R. C. White" wrote:
> >
> >> Hi, Kali.
> >>
> >> The usual cause of this error message is that WinXP on your computer has
> >> been updated with WinXP SP2, but your original CD-ROM was purchased
> >> before
> >> SP2. You must either get a later CD-ROM with SP2 integrated (but that's
> >> expensive) or use your CD burner to create a new CD with SP2
> >> "slipstreamed"
> >> into your original WinXP. This is not hard to do, but you may need
> >> instructions.
> >>
> >> But I don't know why you are getting the request for the WinXP CD in the
> >> first place. What is the make and model of your computer? Did it come
> >> with
> >> WinXP preinstalled on it? Are you able to boot into WinXP? Into either
> >> Normal or Safe Mode?
> >>
> >> RC
> >>
> >> "kali" <kali@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:6E452F5B-A5F7-408A-9BFE-B8C72BCFAB1C@xxxxxxxxxxxxxxxx
> >> > Evertime I start my computer, I get an error message to insert my
> >> > windows
> >> > xp
> >> > cd, when I insert it, it says the cd is older than what I have on my
> >> > computer. I don't go any further with cd. Can anyone help?
>
>
.
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