Re: Sudden freezes, and bits missing
- From: "Galen" <galennews@xxxxxxxxx>
- Date: Fri, 6 May 2005 16:57:36 -0400
In news:C708768B-9AB3-4E8E-BD1C-396BBD719CE2@xxxxxxxxxxxxx,
Tim <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> had this to say:
My reply is at the bottom of your sent message:
> OK.
>
> One thing, though. Out of curiosity today at work, I tried the RUN
> sfc / scannow and got exactly the same response as I get at home. A
> quick flash of a black DOS style window.
>
> So, either there is some mistake in the command, or alternatively
> there are some administrator priviliges set up on the work machine
> which stop the command working, or the commands have somehow been
> removed as part of the set-up. Is it possible that my administrator
> settings have somehow got screwed up here at home to give a similar
> effect?
>
> FYI, I removed and reinstalled SP2 yesterday and follwed Microsoft's
> advice to check for spyware, using their suggested software. It
> found over one hundred!! And in the process McAfee found another
> virus too. None of this has cleared up the problems, though.
>
> I'm still fairly sure the freezing is in some way connected with
> internet activity, or inactivity.
>
> Cheers
When you run SFC /SCANNOW it should open a command prompt window for a
moment and then it will go ahead and open another smaller window which is it
checking the files. It takes a while to run, it's a good time to get a cup
of coffee. Seeing as it's not opening at all other than to open the command
prompt window it would seem to me that there's something even more
drastically wrong.
If a client brought this PC with these problems in to me for repair I'd have
gone through the malware scanning process and when I found that it didn't
result in the system having all of it's functions I'd have cloned the drive,
and re-installed the OS from scratch. I'd have done the updates and then,
using the cloned drive, I'd have put back their applications that still had
installers on the system, documents, and the like after scanning all of them
for malware.
Seeing as this is not something that you probably have the desire to do I'd
really consider giving the system a repair installation and loading SP2
immediately after having done so. Did you get the SP2 CD version? If so then
I'd burn that to disk... Keep in mind that a repair installation won't kill
the viruses or the like that are already on the system. I'd only do that as
an option if I was pretty sure that the system was finally clean. Did you do
your malware scans and removal in safe mode WITHOUT networking?
This is not a simple process. It's going to take some time. If you're really
in a hurry you can go ahead and do the complete re-installation after making
backups of all the information that you want to keep. You can also use the
files and settings transfer wizard so that you're able to bring your
settings to the next installation. It's a bit drastic but it's an option
that it's about time for you to give serious consideration.
As for your freezing, I'm still not sure what the reason is for that. I
think that you may be right or it may actually be something to do with the
actual malware problems that you'd been having.
Galen
--
"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."
Sherlock Holmes
.
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