Re: Sudden freezes, and bits missing
- From: "Galen" <galennews@xxxxxxxxx>
- Date: Wed, 4 May 2005 20:09:01 -0400
In news:27B90D96-F802-4672-9D75-8D58D9E4A902@xxxxxxxxxxxxx,
Tim <Tim@xxxxxxxxxxxxxxxxxxxxxxxxx> had this to say:
My reply is at the bottom of your sent message:
> Me again!
>
> I have subsequently got McAffey firewall sorted out and solved it's
> problems. Can't run sfc at all. Search seemed ok in safe mode.
> When I get a search failure it gives an IE Explorer has encountered
> an error warning and crashes Windows explorer when you click OK. W
> Exp then recovers.
Let's play a hunch here. When you scan with McAfee you come up clean? Have
you taken a peek at HijackThis and looked for out-of-the-ordinary files? No
worries if you don't know if they're normal or not, you can always post a
perfectly fine log at the forum I gave you a link to earlier. If your PC is
coming back clean then it might be that just some system files have either
been deleted in the process of cleaning or by the malware itself and it can
be fixed with a repair installation of the OS. This is simple and usually
goes quite well but it's still best to back up any important data before
testing it. I'd go ahead and submit your HijackThis log to the forum first
and wait a day or so to see if anyone will spot anything that could be your
problem. You could also try a free version of Kaspersky Anti-Virus (KAV) in
it's trial period or use one of their beta products for free. (I'm not too
sure how well this one works but:
http://www.kaspersky.com/beta?product=161744315 is there if you want to give
it a shot.)
The alternative is a repair installation which, again, means that you'd
repair the current installation of the OS and afterwards you'd need to
download your Windows updates all over again. These are the directions for
doing so:
How to perform an inplace upgrade (reinstallation) of Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
You might also want to take a look at this:
XP Surviving the first day
http://www.sans.org/rr/whitepapers/windows/1298.php
And this too... <g>:
What to Know Before You Download and Install Windows XP Service Pack 2:
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
As you will probably want to get SP2 installed rather quickly it's a good
idea to make sure that you've read those first.
Galen
--
"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."
Sherlock Holmes
.
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