Re: Browser freezes with Windows XP update, shutdown problems

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No luck with the security settings.

The last lines in WindowsUpdate.log are:
2005-05-03 18:34:27-0400 1000 310 Service Main starts
2005-05-03 18:34:27-0400 1000 310 Using BatchFlushAge = 4574.
2005-05-03 18:34:27-0400 1000 310 Using SamplingValue = 766.
2005-05-03 18:34:27-0400 1000 310 Successfully loaded event namespace
dictionary.
2005-05-03 18:34:27-0400 1000 310 Successfully loaded client event namespace
descriptor.
2005-05-03 18:34:27-0400 1000 310 Successfully initialized local event
logger. Events will be logged at
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2005-05-03 18:34:27-0400 1000 310 Successfully initialized NT event logger.
2005-05-03 18:34:27-0400 1000 310 Successfully initialized event uploader 0.
2005-05-03 18:34:27-0400 1000 310 Successfully initialized event uploader 1.
2005-05-03 18:34:27-0400 1000 310 WU client with version 5.4.3790.2182
successfully initialized
2005-05-03 18:34:30-0400 1000 310 Service status is now SERVICE_RUNNING
2005-05-03 18:34:33-0400 1000 3ec Service received connect notification
2005-05-03 18:35:12-0400 1000 310 start delayed initialization of WU client
2005-05-03 18:35:12-0400 3112 c2c Trying to make out of proc datastore active
2005-05-03 18:35:13-0400 3112 c2c Out of proc datastore is now active
2005-05-03 18:35:14-0400 1000 310 WU client successfully loaded finished
download call {8537091F-50E0-47BD-BBD6-936F9EBC583E} from datastore
2005-05-03 18:35:14-0400 1000 310 WU client successfully loaded ongoing
download call {163845DD-0EF8-4A5E-B278-E6DABA7C1CCD} from datastore
2005-05-03 18:35:14-0400 1000 310 WU client succeeded to load 2 persisted
Download Calls
2005-05-03 18:35:14-0400 1000 310 Client Call Recorder finished delayed
initialization

Thanks for replying

-Rick C.




"Maurice N ~ MVP" wrote:

> Rick C. wrote:
> > After recently connecting a router to my home network and installing
> > VIRobot virus protection and the shield firewall, I noticed 2
> > problems on both of the computers connected to the network.
> >
> > Problem 1:
> > When I try to update Windows XP home (sp2) with the latest updates, my
> > browser (IE 6.0) freezes, I need to use task manager to kill task.
> > Nothing is displayed in the browser, only the URL
> > windowsupdate.microsoft.com in address bar.
> >
> > I have tried the alternate URL ttp://v5.windowsupdate.microsoft.com/
> > as well as using the regsvr32.exe commands listed in many of the
> > other update issue threads, still the same browser freeze issue.
> >
> > Problem 2:
> > When trying to shutdown, screen displays "Windows is shutting down",
> > then nothing else happens (computer does not shut down automatically).
> >
> >
> > I have tried many of the suggestions posted, none have helped.
> > Anyone ever hear of this update/shutdown issue or have any
> > suggestions of things to try? Thanks
> >
> >
> > Rick C.
>
> Q1: Is there a problem getting to other websites, or, is it only Windows Update.
>
> Suggestion A: Put some MS sites in Trusted Sites list of IE browser.
> Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Look very closely at line that says:
>
> "Require server verification (https:) for all sites in this zone" to
> *clear* the selection.
> (e.g. You want that to be un-checked (un-ticked)).
>
> In the "Add this Web site to the zone:" field, add these entries to
> list of "Trusted Sites" --
>
> type
> http://*.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS)
>
> http://windowsupdate.microsoft.com
>
> Click OK. Apply changes to IE browser.
>
> Retry Windows Update.
>
> Suggestion B: If still no joy, start on some research.
> Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system).
>
> Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>
.

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