Re: Will Uninstall cure the blues????
- From: "Mike Hall \(MS-MVP\)" <mike.hall.mail@xxxxxxxxxxxx>
- Date: Sun, 1 May 2005 15:07:06 -0400
Persian
This is an addition to advice already given.. if all goes well with the
procedures outlined below, you should consider what I have already suggested
as it would give you a better way out in the future..
You will need the services of another computer in order to download certain
elements.. for the McAfee stinger and Trend MicroClean, this is not a
problem as both will come in latest form.. the spyware removers, however,
would all require updates, which presently you would not be able to get..
updates for these are not available as separate downloadable files.. they
integrate directly into the associated program.. read through all of my
post, and then you can make a list of what to download before you start the
process.. copy them to a CD.. your CD does still work?.. lets hope so..
So here goes..
OK.. start by turning OFF the System Restore function.. click on the Start
button.. right click on 'My Computer', then select Properties.. now select
the 'System Restore' tab..
Check the box "Turn off System Restore" or "Turn off System Restore on all
drives".. now click on 'Apply'.. you will be asked if it is ok to lose all
restore points.. answer YES to this.. now click on 'OK'
Run a one shot virus remover.. I have found that McAfee Stinger works for
people.. download and run it..
http://vil.nai.com/vil/stinger/
Another alternative is ..
http://housecall.trendmicro.com/housecall/start_corp.asp
Neither of these require updates.. run them before doing anything else..
Now to the spyware element..
You will also need to download Spyware removal software.. Spybot and Adaware
are available at these websites.. both are free.. download and run them..
get updates for them as soon as you can connect to the internet, and ensure
that you have set the XP firewall to run BEFORE you connect..
http://www.safer-networking.org/en/index.html
http://www.lavasoftusa.com/software/adaware/
.... and this link is for the latest Microsoft helping..
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Spybot has the ability to immunize a system, but there is better for this
function, so download and run Spyware Blaster too.. again, check for
updates..
http://www.javacoolsoftware.com/
Time to turn ON System Restore.. this is obviously like turning it OFF, so
just reverse the procedure..
If you have had your Internet browser hijacked, that is to say, you get
redirected through a search engine NOT of your choosing, you will need
different tools..
HijackThis is a popular and effective tool.. download it from here..
http://www.spychecker.com/download/download_hijackthis.html
CWShredder will eliminate CoolWebSearch and variants.. there is a free
download here..
http://www.intermute.com/spysubtract/cwshredder_download.html
About:blank.. http://www.securiteam.com/securityreviews/5RP0L0UD5U.html
http://www.pchell.com/support/aboutblank.shtml
For other tools in the fight against spyware, visit this website and
bookmark it..
http://www.pchell.com
You must also run a firewall and anti-virus program.. here are some links
for you..
http://www.mcafee.com
http://www.symantec.com
http://www.zonealarm.com
http://www.kerio.com
http://www.gate.com
http://www.avast.com
http://www.grisoft.com
Please return to this thread and provide feedback.. it is the only way that
helpers here can determine how effective the advice given has been..
Good luck..
--
Mike Hall
MVP - Windows Shell/user
http://dts-l.org/goodpost.htm
"persian ram" <chuck_petterson@xxxxxxxxxx> wrote in message
news:%23NNahBlTFHA.1040@xxxxxxxxxxxxxxxxxxxxxxx
>I have posted a few other questions relating problems on "my wife's"
> computer and the suggestions have not cured any of the ills.
>
> Here is the synopsis: worm/trojan/virus/??? has screwed up something and
> I
> cannot get on line anymore because the connect wizard comes up with
> blocks.
>
> Is a potential fix unistalling XP? Will I have to reload all the
> applications? Since there is no longer an easy way to copy the e mail
> files
> and address book, will I lose that data if I uninstall/install? I have
> everything else backed up.
>
> Thanks in advance for any help.
>
> chuck
>
>
.
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