System hangs after aol has started
- From: "Kelly B" <KellyB@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 21 Apr 2005 16:39:03 -0700
Please help!
When I connect to the internet via aol it seems fine for a few minutes but
if you try to load a web page the whole system hangs. I can't even open Task
Manager or restart, the whole system just stops. I then have to wait for
ages for everything to work again and then restart the PC.
I think aol might be the cause because if I log on and don't use the
internet then everything is fine.
I've looked in the event viewer and have seen a lot of recurring errors,
this is the main one but I'm not sure if it's connected to the aol problem:
Event Type: Error
Event Source: LoadPerf
Event Category: None
Event ID: 3001
Date: 21/04/2005
Time: 19:09:35
User: N/A
Computer: NOME-942XK1VJFS
Description:
The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 潴敲摉ㄽ〰Ā, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 82 09 00 00 ....‚...
0008: 83 09 00 00 c4 0a 00 00 ƒ...Ä...
I've tried searching for help but I'm not sure what I'm doing so I don't
want to risk ruining everything!
Once everything has restarted and task manager appears everything is fine
again until the next time someone logs on. It is a family computer with
Windows XP Home edition and has all the updates on it available from
Microsoft.
Any help would be much appreciated!
.
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