Re: Msinfo32.exe ???
- From: "John E. Carty" <jecarty@xxxxxxxxxxxxxxxxxxx>
- Date: Thu, 21 Apr 2005 01:34:54 GMT
This is a problem which has been around for a long time and with no real
resolve. Many have had to perform a repair install to fix this issue :-)
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
"jct883" <jct883@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0A6361DA-5233-490D-9D53-547AB5964B0C@xxxxxxxxxxxxxxxx
> My problem is not trying to restore the settings for Help & Support. I
> need
> to get system information to open instead of help & support. I tried what
> it
> said to do .Down loaded file ,ran it and it still opened Help & support.
> Is
> there a path or target file that I need to change or check? I'm lost being
> a
> newbie, but I'm trying to learn. Thanks again
>
> "John E. Carty" wrote:
>
>> Some have claimed this is the result of a certain dat file being deleted
>> (usually by running some type of 'cleaner') and can be repaired by using
>> this fix from Doug Knox:
>> http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm
>>
>> "jct883" <jct883@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:F33FACF3-6323-4276-90B9-F7DD20AE2316@xxxxxxxxxxxxxxxx
>> > when I go to start - run and type in Msinfo32.exe and hit ok instead of
>> > opening system information, it opens Help & Support. Same thing happens
>> > when
>> > I go to system tools and try to open system information, all I get is
>> > Help
>> > &
>> > Support. Can anyone tell me how to correct this? Thanks for your time
>> > and
>> > knowledge on this problem.
>>
>>
>>
.
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