RE: Cannot display the page in Help and Support

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I checked the registry values and they are set to 0 as it was indicated
they should be in an earlier post regarding a similiar issue and described in
the document referenced by Ramesh at

http://www.winxptutor.com/helpctrscripting.htm

still need help

thanks,
Vijai



"Vijai-novice" wrote:

> Computer novice needs help in simplistic plain language.
>
> I recently tried to use the XP Pro support and help section only to
> repeatedly get the message
>
> "Cannot display the page
> The page you are trying to view has an incorrect address and cannot be
> displayed. Please try another page."
>
> This error message appears anytime I attempt to use the Search, Pick a help
> topic, and Ask for assistance choices.
>
> The sections entitled "Pick a task and Did you know" function properly.
>
> I am currently running XP Pro with SP2 installed and I believe I am current
> on all windows updates.
>
> I am also running adaware spy software, All-in-One Secretmaker utility as
> well as Norton Antivirus with current definitions.
>
> I recently installed cable modem and a wireless router in my home and I
> currently have 2 wireless pcs sharing the internet connection.
>
> Part of my problem is I don't know when the help and support center in XP
> stopped functioning, e.g. when SP2 was installed months and months ago or
> just recently when the wireless network was installed because I didn't have a
> need for the help section for some time. Hence I don't have any idea as to
> whether some change I have made caused the problem.
>
> P.S. ---Since I consider myself a novice user I am usually quite nervous
> about making registry modifications.---in fear of making things
> worse-----------If that is part of what I must do to correct the problem,
> please be explicit ---step by step---of what I should do.
>
> Any help would be greatly appreciated.
>
> Vijai
>
.

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