No Internet Connection!!!!!

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I haven't had a problem with the internet before between different ISP's but
since I have churned over to Exetel (Australia) only 3 days ago I have had no
internet connection. I have 2 solid lights on my Modem (Netcomm NB1300 plus
4) but I can't browse. I've called on numerous occassions to rectify this
issue but end up with no success. Exetel states they can see me as online
but I still cannot browse. I receive all offline content. I have disabled
my firewall as advised and still nothing. What I have noticed though is when
I go to the one page configuration menu to input new ISP details in the
modem, when it is time to save settings and reboot modem, my modem doesn't
reboot but I still get the message as done or completed. When I choose the
option reboot without saving, my modem reboots then. I need it to reboot
with my saved settings. They claim my computer can't communicate with the
modem. Why would this be? I haven't changed any settings
Please advise me on this issue.

Thanks, Tim


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  • Re: No Internet Connection!!!!!
    ... "No Internet Connection!!!!!" ... Exetel states they can see me as online ... > modem, when it is time to save settings and reboot modem, my modem doesn't ... > reboot but I still get the message as done or completed. ...
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    ... since I have churned over to Exetel only 3 days ago I have had no internet ... Exetel states they can see me as online but I still ... time to save settings and reboot, my modem doesn't reboot but I still get the ...
    (microsoft.public.windowsxp.general)
  • Re: No Internet Connection!!!!!
    ... >I haven't had a problem with the internet before between different ISP's ... > one page configuration menu to input new ISP details in my modem, ... > time to save settings and reboot, my modem doesn't reboot but I still get ...
    (microsoft.public.windowsxp.general)
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    ... Simply power cycle (turn modem off then on) - equivalent to a reboot. ... >I haven't had a problem with the internet before between different ISP's ... > time to save settings and reboot, my modem doesn't reboot but I still get ...
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