Help with uninstalling program in ADD/REMOVE




I have been having problems installing a new program (InterVideo DVD
Creator2) and finally gave up and tried to uninstall it from the
Windows XP Home ADD/REMOVE utility.

Although I cannot find anything in the program folder and the icon
has disappeared, I still find the program listed in ADD/REMOVE and
when I try to remove it I get an error message saying..."error
extracting support files. The system cannot find the file specified."

Can someone offer an explanation for what is happening (or not
happening)? I also tried to uninstall the program in another uninstall
utility called Easy Uninstaller and get the same error message.

Any assistance would be appreciated.

Mary
.



Relevant Pages

  • Re: Help with uninstalling program in ADD/REMOVE
    ... >> Windows XP Home ADD/REMOVE utility. ... >> extracting support files. ... I also tried to uninstall the program in another uninstall ... >> utility called Easy Uninstaller and get the same error message. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Help with uninstalling program in ADD/REMOVE
    ... > Windows XP Home ADD/REMOVE utility. ... > extracting support files. ... I also tried to uninstall the program in another uninstall ... > utility called Easy Uninstaller and get the same error message. ...
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