RE: XP SP2 Mouse is not functioning

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: bobnrobin (bobnrobin_at_discussions.microsoft.com)
Date: 02/28/05


Date: Mon, 28 Feb 2005 09:55:08 -0800

Oooops !

You did, indeed, say Serial Ports not USB.... Well then, did you try going
to the Mfgrs. site for your mouse and see if there are updated drivers to
work with XP-SP2? (I have not yet installed SP2 on my XP Home, so don't know
if this is a possibility or not.) But do go to the Dell Forums. Does your
mouse show up in Control Panel ? How about add/remove Programs ?
Sorry, I was not much help...

bobnrobin
                                                                              
                                                                              
                                                                              
                                                         

"bfeasel" wrote:

> Hey bobnrobin,
>
> I did what you said: dell support site and searched for drivers.
> Apparently, dell has no downloads for mice. I have a drivers and utilities
> disk from dell and installed the software but still nothing happens and there
> is no mouse listed under device drivers. I'll do what you said about going
> to the dimension forum and I think I know what you talking about with the usb
> ports on your keyboard. that's very cool. But I only have an older
> replacement keyboard from my old compaq presario and I don't have a usb
> connector on my mouse. I'll just have to purchase a usb mouse and get up to
> date with the new trend. Thanks so much for your input!
>
> "bobnrobin" wrote:
>
> > Hi, bfeasel,
> >
> > Suggestions: Go to the Dell Support site and check for drivers for your
> > mouse; Go to the Dimension Forum group for discussion of your problem.
> > Usually pretty good help from here, I've found.
> > Otherwise, my Dim.8200 came with the Dell Enhanced keyboard and
> > Intelli-mouse, 2 USB ports on tower back and 2 USB ports on front of tower, 2
> > USB ports on keyboard. If you have similar, try plugging your mouse into one
> > of the keyboard connectors. I was told to do this by a Dell Tech, and it
> > works for me...
> > Hope this helps.
> >
> > "bfeasel" wrote:
> >
> > > 2 weeks after i have installed sp2 on my Dell dimension 8200 my mouse is not
> > > working. I have concluded that both of my keyboard and mouse serial ports
> > > work because my keyboard is in fact working right now in the mouse serial
> > > port and works just as well in the port designated for the keyboard. I have
> > > tried all of my mice and none work in either of the two ports(they work on
> > > other computers in my house though). So now I believe it has come to a
> > > software issue. My mouse settings for hardware do not show up in the
> > > properties menu so I believe windows is not detecting the mice. I tried to
> > > have windows manually detect my mice but nothing happened. I keep restarting
> > > the computer but still does not detect new hardware.
> > >
> > > Can someone please help me because its hard to maneuver around with just the
> > > keyboard and the tab key!



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