RE: Dual Administrator Access / assigning user privelages and Admin ac
From: RayBccul-- (RayBccul_at_discussions.microsoft.com)
Date: 02/17/05
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Date: Thu, 17 Feb 2005 10:31:03 -0800
Sounds like what actually happened is they renamed the "frys store" user to
"wendys". This would change the logon name but not the name on the folder in
"Documents and Settings". However, as long as that user is a in the
Administrators it ought to be able to install SP2. You should also be able to
install SP2 from the Administrator logon. If you can't, it could be a
different problem entirely. Try installing from the Administrator account and
see if it works. If it fails, you should get some sort of error dialog. Send
that information along and we'll see if we can help.
On a side note, I would encourage your friend in the strongest possible
terms to allow the system to be wiped clean and reloaded from scratch. The
fact that it was so badly infested (not to mention that it was a demo system)
indicates it was not properly maintained and even with SP2 installed, is
likely to have problems. Just backup any documents to a floppy or flash drive
then go for it. I swear she'll be happier with a clean install.
"Paul James Chatman" wrote:
> I do not where to begin with this, so here it goes:
>
> A co-worker received a Compaq Presario PC from her parents
> a couple of years ago. It was display model from a local Fry's Electronic
> Store. It worked fine, until after awhile it started acting sluggish
> and she neglected it due workload at her job.
>
> She figured it was a virus, so I gave her my copy of McAfee ViruScan 8.0
> (I had already upgraded to ViruScan 9.0, so this wasn't pirating). She and
> her roommate ran the scanner and found many virii. That was solved but then
> discovered that it didn't seem to stop the PC from being so sluggish. So
> she called me in. I discovered that their PC was saturated with SpyWare,
> AdWare, and their variants. I fixed that with Lavasoft AdAware.
>
> Then I advised updated Windows XP with Service Pack 2. I got my disc
> and discovered for some reason it would not install. So I had ordered the
> updated CD from Microsost's site. It arrived and they tried to install it
> to no avail. I did the same, to no avail.
>
> After logging in as Administrator (under Safe Mode) I found out that the
> PC was originally setup for a user named "frys store". Somehow the system
> would not allow any major changes to occur if this user was not logged in.
>
> However, _**no such user was visible on the Welcome screen or the Safe
> Mode screen**_. BUT the folder for "frys store" was still in the
> 'Documents and Settings' folder. My co-worker logs with her name, not
> "frys store". I figured that when my co-worker's Parents they gave the PC
> to her they created her account and simply gave it Ad min access
> (thus creating a Super-User account) and deleted the "frys store" account
> without deleting the actual folder. OR they re-named the "frys store"
> account to here name.
>
> It seems that whenever she logs on, all her settings, under her own
> account name, are being stored in the old "frys store" folder, and
> not the "Owner" or "wendys" (thats her account name). In fact, there
> is NO "wendys" user folder.
>
> The 'D&S' folder is supposed to have "Administrator", "All Users",
> "Default User", "LocalService", "LocalService", and "Owner" folders
> along with any additional accounts. Hers these BUT the additional are:
> "frys store" and "frys store_2" (the latter I created, thinking it may
> solve the problem, but it created a new user folder. I would think that
> when XP is setup all settings fo to the "Owner" folder, but hers
> is not. That folder is basically empty as ALL of her "wendys" user
> settings are in stored the "frys store" folder.
>
> So when she logs on as 'wendys' the system won't allow her to update
> to WinXP SP2, because it stores all the information in the "frys store"
> folder assuming that is the "Owner" folder. But when it tries to locate
> the files it cant find them and aborts the SP2 update. Because they're not
> in the "Owner" folder, they're in the "frys store" folder.
>
> Some how her Admin privelages are whacked. She logs in as 'wendys' but the
> system is looking for the user 'frys store'. I created a 'frys store' user
> but it didn't work as it just created an additional account adjacent to the
> original folder (with an appended "_2").
>
> If you can help me figure this out I would most appreciated. She can
> work and get online, but can't install WinXP SP2. The only solution is
> to use the Recovery CD and blast the HD back to factory default. She
> declined and
> decided to bite the bullet and deal. But I would like to solve this
> problem for her.
>
> Keep in mind I have been only using WinXP since October 2004. So I may
> not be correct on how WinXP is assigning user privelages and Admin access.
>
> Thanks in advance
>
>
>
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