Re: Problems Accessing Documents, Pictures, Music and My Computer
From: Ramesh, MS-MVP (ramesh_at_online.mvps.org)
Date: 02/15/05
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Date: Tue, 15 Feb 2005 11:39:13 +0530
Run these malware cleaners:
1. Ad-Aware
http://www.lavasoftusa.com
2. SpyBot S&D
http://www.safer-networking.org
3. CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html
Update 1 & 2 before running a scan.
Clean-up Windows Startup: http://windowsxp.mvps.org/startup.htm
Then, run a full system virus scan with fully updated definitions.
Free Online Virus Scanners and Security Tests:
http://windowsxp.mvps.org/scanners.htm
-- Ramesh, Microsoft MVP Windows XP Shell/User http://windowsxp.mvps.org "amy736" <amy736@discussions.microsoft.com> wrote in message news:9E286F26-1526-4E84-9150-A3F241B7A09D@microsoft.com... >I am unable to access my documents, pictures, music and my computer, also > unable to to access my control panel. I click on the icons and nothing > happens. My page freezes all the icons go away and then come back as if > nothing happened. > > I also get an error message when I first log-in telling me unable to > locate > rundll file. I wasn't looking for it and I have not deleted anything that > has to do with that program whatever it is. > > Please don't tell me, it sounds like you have a virus. If it sounds like > I > have a virus, what do I do? > > I would appreciate any advice. Thanks, Amy
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