Re: Windows Update problem regarding wuauclt.exe and WindowsUpdate
From: OBH (OBH_at_discussions.microsoft.com)
Date: 02/12/05
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- In reply to: Mark L. Ferguson: "Re: Windows Update problem regarding wuauclt.exe and WindowsUpdate"
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Date: Sat, 12 Feb 2005 13:35:02 -0800
Mark, thanks again. I ran SFC /SCANNOW and it went all the way to the end.
It didn't give me any errors but it didn't give me any confirmation of being
successful so I checked EVENTVWR and under "system", it gave me this message,
"Windows File Protection file scan completed successfully." I guess time will
tell if that solved my problem. I appreciate the help. ;-)
"Mark L. Ferguson" wrote:
> Try turning off autoupdate. To repair all system files, go to Start/Run, and type (or paste in): SFC /SCANNOW
>
> --
>
> Mark L. Ferguson (NOT an MS-MVP)
> FAQ for MS AntiSpy (browser version) http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
> ..
> "OBH" <OBH@discussions.microsoft.com> wrote in message news:BDAD3AE7-412D-4F7A-95C0-C4C1C67FAEFC@microsoft.com...
> > Thanks Mark, I tried that. The drive is not the problem though. The file is
> > there but when I try to read it with notepad, I get an error message that it
> > is being used by another application. I get a very similar message when I try
> > to read it with Filealyzer but it still manages to get a hex dump and from
> > that, I can see that the file is being updated. When I was writing this
> > yesterday, the last entry in the log was:
> > Time stamp: Friday, February 11, 2005 8:24:04 AM
> >
> > That time corresponded to the last time the Automatic Updater gave me an
> > error message. If the file is being used by another application, like the
> > error message is telling me, is there a way to see what application is using
> > it? If not, I may just turn off the reporting feature and do the updates
> > manually. I'm an Opera user so I open IE for a few minutes almost every day
> > to empty my Hotmail junk mail folder so I can check for updates at the same
> > time.
> >
> >
> > "Mark L. Ferguson" wrote:
> >
> >> Storage medium errors cause an unexpected program crash in Windows XP:
> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;884070
> >>
> >>
> >> --
> >>
> >> Mark L. Ferguson (NOT an MS-MVP)
> >> FAQ for MS AntiSpy (browser version) http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
> >> marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
> >> ..
> >> "OBH" <OBH@discussions.microsoft.com> wrote in message news:1CCE29FD-782A-4E75-930D-CC86F7448E89@microsoft.com...
> >> > I'm getting an error message saying that Windows Updater has to shut down and
> >> > wanting to know if I want to tell MS about the problem. I sent it a few times
> >> > but stopped letting it. I used EVENTVWR to get more info and here are the
> >> > results:
> >> > Category:(100)
> >> > Event ID: 1000
> >> > Faulting application wuauclt.exe, version 5.4.3790.2182, faulting module
> >> > wuauclt.exe, version 5.4.3790.2182, fault address 0x0000c0b5.
> >> >
> >> > Then the next event is:
> >> > Category: (100)
> >> > Event ID: 1005
> >> > Windows cannot access the file C:\WINDOWS\WindowsUpdate.log for one of the
> >> > following reasons: there is a problem with the network connection, the disk
> >> > that the file is stored on, or the storage drivers installed on this
> >> > computer; or the disk is missing. Windows closed the program
> >> > WindowsUpdate.log because of this error.
> >> >
> >> > Program: WindowsUpdate.log
> >> > File: C:\WINDOWS\WindowsUpdate.log
> >> >
> >> > The error value is listed in the Additional Data section.
> >> > User Action
> >> > 1. Open the file again. This situation might be a temporary problem that
> >> > corrects itself when the program runs again.
> >> > 2. If the file still cannot be accessed and
> >> > - It is on the network, your network administrator should verify that
> >> > there is not a problem with the network and that the server can be contacted.
> >> > - It is on a removable disk, for example, a floppy disk or CD-ROM, verify
> >> > that the disk is fully inserted into the computer.
> >> > 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click
> >> > Start, click Run, type CMD, and then click OK. At the command prompt, type
> >> > CHKDSK /F, and then press ENTER.
> >> > 4. If the problem persists, restore the file from a backup copy.
> >> > 5. Determine whether other files on the same disk can be opened. If not, the
> >> > disk might be damaged. If it is a hard disk, contact your administrator or
> >> > computer hardware vendor for further assistance.
> >> > Additional Data
> >> > Error value: C000009C
> >> > Disk type: 3
> >> >
> >> > I tried to access c:WINDOWS\WindowsUpdate.log with notepad and got a message
> >> > that the file was being used by another application.
> >> >
> >> > I then tried using an application called Filealyzer and got a similar
> >> > message. Clicking the Hex dump option, I can see entries made today so I
> >> > don't think the problem is the drive. Filealyzer won't let me copy and paste
> >> > the hex dump but it does produce the following report:
> >> >
> >> > ********************************************************************
> >> > FileAlyzer © 2003 Patrick M. Kolla. All Rights Reserved.
> >> > ********************************************************************
> >> >
> >> >
> >> > File: C:\WINDOWS\WindowsUpdate.log
> >> > Date: 2/11/2005 11:14:17 AM
> >> >
> >> >
> >> > ***** General ******************************************************
> >> > Location: C:\WINDOWS\
> >> > Size: 708267
> >> > Version:
> >> > CRC-32: ?
> >> > MD5: ?
> >> > Read only: No
> >> > Hidden: No
> >> > System file: No
> >> > Directory: No
> >> > Archive: No
> >> > Symbolic link: No
> >> > Time stamp: Friday, February 11, 2005 8:24:04 AM
> >> > Creation: ?
> >> > Last access: ?
> >> > Last write: ?
> >> > Not much info there but I am able to see that the file is being changed by
> >> > the automatic updater. I turned off automatic updates and it appeared in the
> >> > log. I turned Automatic updates back on and that also appeared in the log
> >> > then about a minute later, the error message appeared again.
> >> >
> >> > This has been going on for a couple of days so I've been checking for
> >> > updates manually and the first day, I had like 6 critical updates that I
> >> > downloaded and installed. Any suggestions on how to solve this puzzle would
> >> > be appreciated.
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>
- Next message: Rick \: "Re: FAT32 and NTFS on 2 hard drives?"
- Previous message: Tug: "CD Burner"
- In reply to: Mark L. Ferguson: "Re: Windows Update problem regarding wuauclt.exe and WindowsUpdate"
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