Re: system crashes
From: jackie (jackie_at_discussions.microsoft.com)
Date: 02/04/05
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Date: Fri, 4 Feb 2005 04:29:01 -0800
Have installed Hmonitor and, CPU1 reading in yellow @ 70.5degrees C, fan
reading ok, voltage in red @ +1.78V. Does this indicate overheating?...j
"jackie" wrote:
> Thanks DJ Borell...I will try cleaning the fan this weekend. Given the
> amount of dust/dog/cat hair around this place it sounds logical. In fact,
> there is an instance of silence just prior to the system going into la la
> land. I'll download a system monitor today. And, you are correct, not at
> all skilled at PC repair..but what the heck, I can install a toilet....does
> that qualify me?!...thanks for your help, I'll let you know....jackie
>
> "DJ Borell" wrote:
>
> > Judging by your posts, I'm going to make a few assumptions here;
> >
> > 1) You are an average-level user,
> > 2) Your system has been in place, and running, for 2 years
> >
> > Based on those assumptions and what you've described, my first look would be
> > at your power supply and cooling fans. If your OS were having issues, it is
> > likely you would be getting a BSOD (and error codes to research). However,
> > as you are stating that your system is spontaneously shutting down /
> > freezing up when placing a load on the CPU, I'm more inclined to believe
> > that your CPU fan has failed or is so covered with dirt as to be
> > non-functional and your CPU is overheating.
> >
> > Step one is to download a hardware monitor to check your system voltage and
> > temps (this is step one because it's the easiest, not most likely). There
> > are plenty of them out there. Motherboard Monitor is excellent and free,
> > but not exactly easy for the novice user - http://mbm.livewiredev.com/
> > Another option is Hardware Monitor. This is shareware, but you can use it
> > for 7 days in a trial state (which should be long enough to diagnose any
> > problems) - http://www.hmonitor.com/. What you are looking for is that your
> > voltage levels and temperatures are within tolerances. To determine that,
> > you'll need to do a little research on your motherboard and CPU. In a
> > nutshell, your voltages should be within 10% of their assigned ratings.
> >
> > Step two is to open your case and check the fans. Most notably, you'll be
> > looking at your CPU fan. First, it should be functioning. Second, it
> > should relatively clean. If it's been there for two years (and still
> > spins), it is likely completely coated with dust and moving very little air.
> > Assuming this isn't outside your skill level (it's really not that hard)
> > remove the fan and clean it off as well as you can. Also, I would recommend
> > that you remove the fan from the heat sink and clean the heat sink out
> > thoroughly.
> >
> > Once the fan / heatsink are separated, you can spray the heatsink with water
> > to clean it off completely -- DO NOT USE WATER while the fan is still
> > attached. Allow the heatsink to dry thoroughly before reattaching the fan
> > and before placing it back on the CPU. A hairdryer will speed the process.)
> > When you replace the heatsink on the CPU, it's best to use a thermal
> > compound such as Arctic Silver to make a solid connection between the two.
> > It can be a generic (read also - cheaper) compound.
> >
> > As a final note, if any of what I've just said has left you wondering
> > exactly what I'm talking about, then before venturing beyond just getting a
> > system monitor, you may want to engage the assistance of a more
> > knowledgeable friend / associate. Sorry, don't mean to insult your
> > intelligence, but, as I said, I'm making the assumption that you are not
> > experienced in PC repair.
> >
> > DJ Borell
> > MCSA, A+, Network+, Server+
> >
> > "jackie" <jackie@discussions.microsoft.com> wrote in message
> > news:45B96320-2990-4F55-A211-1BFF14E82F7F@microsoft.com...
> > > Hi, I'v been running XP professional for approx 2 years with no problems.
> > > Then lately, my system shuts down of its own accord, or freezes, forcing
> > > me
> > > to reboot. The shut down seems to occur when I'm playing a game, but not
> > > always. I've tried to look for help in Norton Internet Security system
> > > files, and in Windows help, etc., but really don't have a clue what I'm
> > > looking for!
> > >
> > > Where should I start, to try and find out why this is happening
> > > now....thanks
> >
> >
> >
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