Re: Win XP PRO disc corrupt

From: LIPurplegirl (LIPurplegirl_at_discussions.microsoft.com)
Date: 02/01/05


Date: Tue, 1 Feb 2005 11:51:03 -0800

Thanks Carey, but since I only have the key code and the disc that wont
install I cant get the product ID # to use to call the support line. =( If
I had the product ID which I cant get unless I can install the software, I
cant call them for free for installation help.

Tammy

"Carey Frisch [MVP]" wrote:

> How to replace lost, broken, or missing Microsoft software or hardware
> http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/security/protect/default.aspx
>
> ----------------------------------------------------------------------------
>
> "LIPurplegirl" wrote:
>
> | I had previously installed Win xp Pro on my kids computer. There computer
> | has been really funky so I did a complete reformat on the hard disc. When I
> | went to reinstall Win XP Pro it keeps saying the disc is corrupt and the only
> | choice I get it to restart the computer and it goes around and around again
> | to the same corrupt disc message. If I do manage to get it to the point of
> | "hit r for repair" I get the blue screen of death and have to reboot. I have
> | a valid legal key code that I can use, but no usable XP Pro disc. What, if
> | anything, can I do now? Can I purchase a disc with no keycode from
> | microsoft? or is there any way to download the software that I can use my key
> | code with? This is the only computer running this software and it is not a
> | bootleg copy. I have windows XP Home on my computer and havent had this
> | problem. I ran the windows xp home on the computer hoping that the corrupt
> | xp pro file would be on the home disc and then I could just use the xp pro
> | disc to do an upgrade and use the xp pro keycode but that didnt work either.
> | As soon as the xp pro disc goes in it is corrupt and the loop starts again.
> | Please help.
>



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