Re: windows wont recognise any new hardware or find my usb's

From: Mark L. Ferguson (marfer_mvpREMOVE_at_hotmail.com)
Date: 01/27/05


Date: Thu, 27 Jan 2005 07:35:33 -0600

Inside Outlook Express - Backup and Restore: http://insideoe.tomsterdam.com/backup/index.htm

-- 
Mark L. Ferguson (NOT an MS-MVP)
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm
.
"Rob H" <chew8@email.com> wrote in message news:D%_Jd.153898$KO5.103368@clgrps13...
>I got myself into trouble - tried to uninstall SP2 but it didn't work
> properly and Windows wouldn't load, etc.
> I reinstalled XP with updates hoping it would load some new device drivers
> or something to 'connect' the USB's. No luck. Soyo want $50 for an upgrade
> to th BIOS but I doubt it will activate my USB's.
>
> I did a backup file copy of my important files, however I have a glitch. I
> copied my folder Outlook Express email from the location "Documents and
> Settings\Rob\Local Settings\Application
> Data\Identities\8942......\Microsoft\Outlook Express\"
>
> With the new XP install, I don't have the folder 'Local Settings'. I had 3
> users before and have setup 3 users again of which I'm one. What do I have
> to do to get the missing folder back or transfer my backup email to a
> current folderso I can read my old email?
>
> Thanks
> Rob
>
>
> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
> news:eHDsMri$EHA.2180@TK2MSFTNGP12.phx.gbl...
>> I think upgrading or 'refreshing' the BIOS couldn't hurt, and it will let
> you know something, anyway. I suppose you have to admit it
>> might be some physical hardware connection or damage issue. I would find a
> friendly hardware repair person to have it checked. As
>> always, it's 'how much to buy new' vs. repair. (An unexpired warrantee
> would be nice.)
>>
>> You should Certainly be seeing the USB without any problem. When Device
> Manager fails to find it, it's not just a driver thing.
>>
>> --
>>
>> Mark L. Ferguson (NOT an MS-MVP)
>> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
>> marfers notes for windows xp
> http://www.geocities.com/marfer_mvp/chatNotes.htm
>> .
>> "rob hicks" <chew8@email.com> wrote in message
> news:tBmHd.124419$KO5.29193@clgrps13...
>> > Mark, do you mean the settings are possibly incorrect in the BIOS or it
> is
>> > corrupted and needs to be 'changed' by an upgrade?
>> > My board is a Soyo SY-K7VEM PRO V 1.0.
>> > http://www.soyogroup.com/products/proddesc.php?id=111
>> > The last upgrade for my BIOS version at the Soyo website is dated July
> 2003
>> > and is a version 2AA2. My BIOS version is a 2BA2 which leads me to
> believe I
>> > have a more recent upgrade.
>> >
>> > Can you give me some guidance as to whether I should try to
>> > upgrade to fix the USB detection?
>> > Also, the manual mentioned about turning on the 'Failsafe Settings'.
>> > Would this be worth trying or are we beyond this?
>> >
>> > Thx
>> > Rob
>> >
>> > "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
>> > news:O6mI7aV$EHA.4072@TK2MSFTNGP10.phx.gbl...
>> >> Device Manager's trouble with the USB is no doubt caused by the lack of
>> >> detection in your BIOS. I would look for a BIOS update file.
>> >>
>> >> --
>> >>
>> >> Mark L. Ferguson (NOT an MS-MVP)
>> >> FAQ for MS AntiSpy
> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
>> >> marfers notes for windows xp
>> >> http://www.geocities.com/marfer_mvp/chatNotes.htm
>> >> .
>> >> "rob hicks" <chew8@email.com> wrote in message
>> >> news:Rv1Hd.3219$u_1.3013@edtnps91...
>> >>> Tried that (included in the Troubleshooter) but no change.
>> >>> One other thing I neglected to mention was I had a crash and reboot
> just
>> >>> before this problem was found. I don't believe this is related though.
>> >>>
>> >>> Just for the record, the error when I try to print is "Communication
> not
>> >>> available. Cannot communicate with the printer".
>> >>> It probably makes no diff but on the BIOS, I see I mentioned "USB 1&
> 2"
>> >>> and
>> >>> it should have read "Serial Port 1 and 2".
>> >>>
>> >>> Any other ideas?
>> >>> Thx
>> >>> Rob
>> >>>
>> >>> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
>> >>> news:%23bvQVCK$EHA.3908@TK2MSFTNGP12.phx.gbl...
>> >>>> I would tend to think it was some driver problem, rather than broken
>> >>> hardware. Try removing the devices, (HUBS)
>> >>>>
>> >>>> Go to Start/Run, and type DEVMGMT.MSC , highlight the device, Action
>> >>>> menu,
>> >>> "Uninstall", then restart Windows, to find the device
>> >>>> drivers again automatically.
>> >>>>
>> >>>> --
>> >>>>
>> >>>> Mark L. Ferguson (NOT an MS-MVP)
>> >>>> FAQ for MS AntiSpy
> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
>> >>>> marfers notes for windows xp
>> >>> http://www.geocities.com/marfer_mvp/chatNotes.htm
>> >>>> .
>> >>>> "rob hicks" <chew8@email.com> wrote in message
>> >>> news:%ZCGd.88097$nN6.56723@edtnps84...
>> >>>> > Thanks Mark. I tried that (uncheck the box "Allow for computer to
> turn
>> >>> off this device...") but problem persists. BTW, nice, quick
>> >>>> > shortcut to the Hub Device.
>> >>>> > I also followed the USB Troubleshooter too.
>> >>>> >
>> >>>> > Other ideas?
>> >>>> > Thx
>> >>>> > Rob
>> >>>> > "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
>> >>> news:O3BfYw7%23EHA.3840@tk2msftngp13.phx.gbl...
>> >>>> >> USB Hub Power Management - disable : Start/run, type DEVMGMT.MSC ,
>> >>>> >> then
>> >>> rightclick each USB Hub device, Properties, uncheck the
>> >>>> >> box on the Power Management tab.
>> >>>> >>
>> >>>> >> --
>> >>>> >>
>> >>>> >> Mark L. Ferguson (NOT an MS-MVP)
>> >>>> >> FAQ for MS AntiSpy
>> >>> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
>> >>>> >> marfers notes for windows xp
>> >>> http://www.geocities.com/marfer_mvp/chatNotes.htm
>> >>>> >> .
>> >>>> >> "rob hicks" <dh5558@telus.net> wrote in message
>> >>> news:%lpGd.101513$dv1.81581@edtnps89...
>> >>>> >>>I just got a similar problem.
>> >>>> >>> I routinely plugged my camera into a front USB port and nothing
>> >>> happened.
>> >>>> >>> Then I noticed my printer wasn't working as well and tried
> swapping
>> >>>> >>> it
>> >>> with the 2 USB ports I plug into at the front of the PC.
>> >>>> >>> In Device Manager, USB hubs and controllers are there and working
>> >>> properly. No other signs of trouble.
>> >>>> >>> I checked my bios and USB1 and 2 are both set to 'Auto'. No
> changes
>> >>> there that I can see.
>> >>>> >>>
>> >>>> >>> Any other suggestions?
>> >>>> >>> Thx
>> >>>> >>> Rob
>> >>>> >>>
>> >>>> >>>
>> >>>> >>> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in
> message
>> >>> news:%23Lg07aj%23EHA.3336@TK2MSFTNGP11.phx.gbl...
>> >>>> >>>> Not seeing the device implies some BIOS problem.
>> >>>> >>>>
>> >>>> >>>> --
>> >>>> >>>>
>> >>>> >>>> Mark L. Ferguson (NOT an MS-MVP)
>> >>>> >>>> FAQ for MS AntiSpy
>> >>> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
>> >>>> >>>> marfers notes for windows xp
>> >>> http://www.geocities.com/marfer_mvp/chatNotes.htm
>> >>>> >>>> .
>> >>>> >>>> "Kev7n84" <Kev7n84@discussions.microsoft.com> wrote in message
>> >>> news:E26B7632-ED61-4790-A8FA-731973F577C2@microsoft.com...
>> >>>> >>>>> Hi im wondering if anyone can help, i recently went from
> windows
>> >>>> >>>>> xp
>> >>> sp1 to xp
>> >>>> >>>>> sp2, on a new harddrive, anyways, i finally got round to
> plugging
>> >>>> >>>>> my
>> >>> printer
>> >>>> >>>>> in (usb connection) and it didnt do the normal pop up balloon
> to
>> >>> install new
>> >>>> >>>>> hard ware. so i put the cd in and went to install it that way
> but
>> >>> when
>> >>>> >>>>> searching for the printer just gave up after a while and said
> it
>> >>> couldn't
>> >>>> >>>>> find it. i figured maybe i needed to update drivers on for my
>> >>>> >>>>> usb's
>> >>> so I went
>> >>>> >>>>> into device manager but usb wasnt listed, i got it to show
> hidden
>> >>> devices as
>> >>>> >>>>> well but its still not listed. I didnt have this prob with sp1,
>> >>>> >>>>> but
>> >>> my usb
>> >>>> >>>>> must be working as i use a wireless mouse and keyboard which
> the
>> >>> reciever is
>> >>>> >>>>> plugged in using usb, im at a toal lost and starting to pull my
>> >>>> >>>>> hair
>> >>> out, if
>> >>>> >>>>> anyone can help i would greatly appreciate it. Oh forgot to
>> >>>> >>>>> mention
>> >>> i also
>> >>>> >>>>> plugged a web cam in which isn't installed and it isnt find
> that
>> >>> eitherif it
>> >>>> >>>>> helps.
>> >>>> >>>>>
>> >>>> >>>>> thanks. Kev
>> >>>> >>>>
>> >>>> >>>>
>> >>>> >>>
>> >>>> >>>
>> >>>> >>
>> >>>> >>
>> >>>> >
>> >>>> >
>> >>>>
>> >>>>
>> >>>
>> >>>
>> >>>
>> >>
>> >>
>> >
>> >
>> >
>> >
>> >
>>
>>
>
> 


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