Re: windows wont recognise any new hardware or find my usb's

From: Rob H (chew8_at_email.com)
Date: 01/27/05


Date: Thu, 27 Jan 2005 05:30:11 GMT

I got myself into trouble - tried to uninstall SP2 but it didn't work
properly and Windows wouldn't load, etc.
I reinstalled XP with updates hoping it would load some new device drivers
or something to 'connect' the USB's. No luck. Soyo want $50 for an upgrade
to th BIOS but I doubt it will activate my USB's.

I did a backup file copy of my important files, however I have a glitch. I
copied my folder Outlook Express email from the location "Documents and
Settings\Rob\Local Settings\Application
Data\Identities\8942......\Microsoft\Outlook Express\"

With the new XP install, I don't have the folder 'Local Settings'. I had 3
users before and have setup 3 users again of which I'm one. What do I have
to do to get the missing folder back or transfer my backup email to a
current folderso I can read my old email?

Thanks
Rob

"Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
news:eHDsMri$EHA.2180@TK2MSFTNGP12.phx.gbl...
> I think upgrading or 'refreshing' the BIOS couldn't hurt, and it will let
you know something, anyway. I suppose you have to admit it
> might be some physical hardware connection or damage issue. I would find a
friendly hardware repair person to have it checked. As
> always, it's 'how much to buy new' vs. repair. (An unexpired warrantee
would be nice.)
>
> You should Certainly be seeing the USB without any problem. When Device
Manager fails to find it, it's not just a driver thing.
>
> --
>
> Mark L. Ferguson (NOT an MS-MVP)
> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
> marfers notes for windows xp
http://www.geocities.com/marfer_mvp/chatNotes.htm
> .
> "rob hicks" <chew8@email.com> wrote in message
news:tBmHd.124419$KO5.29193@clgrps13...
> > Mark, do you mean the settings are possibly incorrect in the BIOS or it
is
> > corrupted and needs to be 'changed' by an upgrade?
> > My board is a Soyo SY-K7VEM PRO V 1.0.
> > http://www.soyogroup.com/products/proddesc.php?id=111
> > The last upgrade for my BIOS version at the Soyo website is dated July
2003
> > and is a version 2AA2. My BIOS version is a 2BA2 which leads me to
believe I
> > have a more recent upgrade.
> >
> > Can you give me some guidance as to whether I should try to
> > upgrade to fix the USB detection?
> > Also, the manual mentioned about turning on the 'Failsafe Settings'.
> > Would this be worth trying or are we beyond this?
> >
> > Thx
> > Rob
> >
> > "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
> > news:O6mI7aV$EHA.4072@TK2MSFTNGP10.phx.gbl...
> >> Device Manager's trouble with the USB is no doubt caused by the lack of
> >> detection in your BIOS. I would look for a BIOS update file.
> >>
> >> --
> >>
> >> Mark L. Ferguson (NOT an MS-MVP)
> >> FAQ for MS AntiSpy
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
> >> marfers notes for windows xp
> >> http://www.geocities.com/marfer_mvp/chatNotes.htm
> >> .
> >> "rob hicks" <chew8@email.com> wrote in message
> >> news:Rv1Hd.3219$u_1.3013@edtnps91...
> >>> Tried that (included in the Troubleshooter) but no change.
> >>> One other thing I neglected to mention was I had a crash and reboot
just
> >>> before this problem was found. I don't believe this is related though.
> >>>
> >>> Just for the record, the error when I try to print is "Communication
not
> >>> available. Cannot communicate with the printer".
> >>> It probably makes no diff but on the BIOS, I see I mentioned "USB 1&
2"
> >>> and
> >>> it should have read "Serial Port 1 and 2".
> >>>
> >>> Any other ideas?
> >>> Thx
> >>> Rob
> >>>
> >>> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
> >>> news:%23bvQVCK$EHA.3908@TK2MSFTNGP12.phx.gbl...
> >>>> I would tend to think it was some driver problem, rather than broken
> >>> hardware. Try removing the devices, (HUBS)
> >>>>
> >>>> Go to Start/Run, and type DEVMGMT.MSC , highlight the device, Action
> >>>> menu,
> >>> "Uninstall", then restart Windows, to find the device
> >>>> drivers again automatically.
> >>>>
> >>>> --
> >>>>
> >>>> Mark L. Ferguson (NOT an MS-MVP)
> >>>> FAQ for MS AntiSpy
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
> >>>> marfers notes for windows xp
> >>> http://www.geocities.com/marfer_mvp/chatNotes.htm
> >>>> .
> >>>> "rob hicks" <chew8@email.com> wrote in message
> >>> news:%ZCGd.88097$nN6.56723@edtnps84...
> >>>> > Thanks Mark. I tried that (uncheck the box "Allow for computer to
turn
> >>> off this device...") but problem persists. BTW, nice, quick
> >>>> > shortcut to the Hub Device.
> >>>> > I also followed the USB Troubleshooter too.
> >>>> >
> >>>> > Other ideas?
> >>>> > Thx
> >>>> > Rob
> >>>> > "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message
> >>> news:O3BfYw7%23EHA.3840@tk2msftngp13.phx.gbl...
> >>>> >> USB Hub Power Management - disable : Start/run, type DEVMGMT.MSC ,
> >>>> >> then
> >>> rightclick each USB Hub device, Properties, uncheck the
> >>>> >> box on the Power Management tab.
> >>>> >>
> >>>> >> --
> >>>> >>
> >>>> >> Mark L. Ferguson (NOT an MS-MVP)
> >>>> >> FAQ for MS AntiSpy
> >>> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
> >>>> >> marfers notes for windows xp
> >>> http://www.geocities.com/marfer_mvp/chatNotes.htm
> >>>> >> .
> >>>> >> "rob hicks" <dh5558@telus.net> wrote in message
> >>> news:%lpGd.101513$dv1.81581@edtnps89...
> >>>> >>>I just got a similar problem.
> >>>> >>> I routinely plugged my camera into a front USB port and nothing
> >>> happened.
> >>>> >>> Then I noticed my printer wasn't working as well and tried
swapping
> >>>> >>> it
> >>> with the 2 USB ports I plug into at the front of the PC.
> >>>> >>> In Device Manager, USB hubs and controllers are there and working
> >>> properly. No other signs of trouble.
> >>>> >>> I checked my bios and USB1 and 2 are both set to 'Auto'. No
changes
> >>> there that I can see.
> >>>> >>>
> >>>> >>> Any other suggestions?
> >>>> >>> Thx
> >>>> >>> Rob
> >>>> >>>
> >>>> >>>
> >>>> >>> "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in
message
> >>> news:%23Lg07aj%23EHA.3336@TK2MSFTNGP11.phx.gbl...
> >>>> >>>> Not seeing the device implies some BIOS problem.
> >>>> >>>>
> >>>> >>>> --
> >>>> >>>>
> >>>> >>>> Mark L. Ferguson (NOT an MS-MVP)
> >>>> >>>> FAQ for MS AntiSpy
> >>> http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt
> >>>> >>>> marfers notes for windows xp
> >>> http://www.geocities.com/marfer_mvp/chatNotes.htm
> >>>> >>>> .
> >>>> >>>> "Kev7n84" <Kev7n84@discussions.microsoft.com> wrote in message
> >>> news:E26B7632-ED61-4790-A8FA-731973F577C2@microsoft.com...
> >>>> >>>>> Hi im wondering if anyone can help, i recently went from
windows
> >>>> >>>>> xp
> >>> sp1 to xp
> >>>> >>>>> sp2, on a new harddrive, anyways, i finally got round to
plugging
> >>>> >>>>> my
> >>> printer
> >>>> >>>>> in (usb connection) and it didnt do the normal pop up balloon
to
> >>> install new
> >>>> >>>>> hard ware. so i put the cd in and went to install it that way
but
> >>> when
> >>>> >>>>> searching for the printer just gave up after a while and said
it
> >>> couldn't
> >>>> >>>>> find it. i figured maybe i needed to update drivers on for my
> >>>> >>>>> usb's
> >>> so I went
> >>>> >>>>> into device manager but usb wasnt listed, i got it to show
hidden
> >>> devices as
> >>>> >>>>> well but its still not listed. I didnt have this prob with sp1,
> >>>> >>>>> but
> >>> my usb
> >>>> >>>>> must be working as i use a wireless mouse and keyboard which
the
> >>> reciever is
> >>>> >>>>> plugged in using usb, im at a toal lost and starting to pull my
> >>>> >>>>> hair
> >>> out, if
> >>>> >>>>> anyone can help i would greatly appreciate it. Oh forgot to
> >>>> >>>>> mention
> >>> i also
> >>>> >>>>> plugged a web cam in which isn't installed and it isnt find
that
> >>> eitherif it
> >>>> >>>>> helps.
> >>>> >>>>>
> >>>> >>>>> thanks. Kev
> >>>> >>>>
> >>>> >>>>
> >>>> >>>
> >>>> >>>
> >>>> >>
> >>>> >>
> >>>> >
> >>>> >
> >>>>
> >>>>
> >>>
> >>>
> >>>
> >>
> >>
> >
> >
> >
> >
> >
>
>



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