Re: random restarts:old problem on clean install current er code 1000

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From: Joshua Smith [MSFT] (joshsm_at_online.microsoft.com)
Date: 01/25/05


Date: Tue, 25 Jan 2005 08:41:00 -0800

Hi Elijah,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,

Joshua Smith
OpenGL Test Lab
Microsoft
-----

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"Elijah" <Elijah@discussions.microsoft.com> wrote in message
news:E6660263-8C4B-477B-B0EA-A6C683623DAE@microsoft.com...
>I have been plagued by this problem on a xp pro system for two years. Its
>a
> pc chips board sis chipset p4 processor 1 gig of ram.
>
> the error code has changed. sometimes a blue screen sometimes not. IRQ
> LESS
> THAN OR EQUAL COMES UP SOMETIMES. Ihave seen what looks like memory
> errors.
> Usually it comes up with a undetermined driver conflict from the reporting
> service.
>
> I am virus protected, spyware protected, firewalled.
>
> I have done a clean reinstall 3 or 4 times trying to solve and identify
> the
> problem.
>
> I have replaced, updated, and rolled back drivers, changed video cards
> from
> the onboard chipset to an agp.
>
> checked my ram, replaced my hard drive. tried to recreate it the problem,
> but its very random.
>
> usually it does it when the system is on, very little or nothing open and
> its left to its self for a period of time. I am connected to the internet
> through a satelite modem all the time. If I leave somthing working, like
> streaming radio, there doesnt seem to be a problem.
>
> just last week after a clean install it was left on all nite and rebooted
> a
> number of times saying that the system had been powered of by hitting the
> restart button....a number of times during the nite at 2 or 3 hour
> intervals.
> It was displaying the same error when it restarted as I watched also. Of
> course it was only getting to the welcome screen, and many services do not
> initiate untill the log in.
>
> I couldnt get sp2 installed and it went half way and wouldnt let me into
> system restore and then would not reboot so...
>
> I deleted the partition...
>
> installed xp pro followed by sp 2 (with iis also*).
>
> loaded microsoft software trying to get up and running again.
>
> been fine for about 2 days
> then crash ........error code 1000000a, parameter 1 7fdff994, parameter2
> 0000001c,parameter3 00000000, parameter 4 804e38e5
>
> I had just completed an instalation of virtual server 5000 something came
> up
> and I had to walk away from the unit. the crash occured about an hour
> later.
> I had left the disk in the drive.
>
> I came in and notice that I was on the welcome screen logged in examined
> the
> error code walked away and came back in twenty min to discover another
> crash.
> Error code 1000000a, parameter 1 ffffffc1, parameter 2 00000002, parameter
> 3
> 00000000, parameter 4 804e8169
>
> in examining the events in the log imediately prior to the error ihave
> noticed on many occassions the IMAPI CD burning COM service being called,
> entering a running state and stopping. Then the error.
>
> noticing this i examined my drive and discovered that the instalation disk
> (non bootable cd) was still in the drive I removed it and have been
> working
> for hours with no problem. Ill send this , close all my windows, disable
> the
> sleep functions and let this system run all nite :) and see what happens.
> But
> I know the gremlin is still in the box.
>
>
> Could spybot be a cause or factor?
>
> And can anyone point me towards the tools to read and understand the .dmp
> files?
>
> I could have bought a decent motherboard a dozen times with all the time i
> have put into this, but I want to get to the bottom of it.
>
> thanks.
>
>


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