RE: xp not recognizing new hardware

From: skibunny (skibunny_at_discussions.microsoft.com)
Date: 01/25/05 

Date: Mon, 24 Jan 2005 19:23:02 -0800

thanks, but that didn't work either... bringing machine back to tech...

"blis2578" wrote:

> if you have any discs that came with the printer load the software from the
> disc before plugging into usb port
>
> "skibunny" wrote:
>
> > just got computer back from shop... was infected and now clean... now does
> > not recognize printer. (program uninstalled and am attempting to
> > reinstall..) so when plugged into usb port, xp doesn't recognize new
> > hardware device. i have plugged into portable laptop, this machine
> > recognizes the new hardware device and printer works from friends laptop..
> > any ideas??
> > --
> > anne

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