RE: xp not recognizing new hardware

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From: blis2578 (blis2578_at_discussions.microsoft.com)
Date: 01/24/05 

Date: Mon, 24 Jan 2005 03:15:01 -0800

if you have any discs that came with the printer load the software from the
disc before plugging into usb port

"skibunny" wrote:

> just got computer back from shop... was infected and now clean... now does
> not recognize printer. (program uninstalled and am attempting to
> reinstall..) so when plugged into usb port, xp doesn't recognize new
> hardware device. i have plugged into portable laptop, this machine
> recognizes the new hardware device and printer works from friends laptop..
> any ideas??
> --
> anne