RE: Install Of SP2 Freezes/Hangs Part Way Though The Install!

From: egus4673 (egus4673_at_discussions.microsoft.com)
Date: 01/24/05 

Date: Mon, 24 Jan 2005 01:31:06 -0800

Here is a helpful bit of knowledge I saw in the Windows Update portion of the
ExpertZone by one Torgeir Bakken, MVP...hope it helps for you as well...

"Windows Update XP SP2 hands on download", dated 9/13/04...

M.B. wrote:

> When downloading SP2 through Windows Update, it has
> stopped at 33%. It has been there for almost a week.
> When I try to start update again (even though it's
> already running), it hangs too. Is it stuck or should I
> let it go for a while?
Hi

I suggest you use the full SP2 installer instead of Windows Update
to install SP2.

SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a

(disregard the "intended for IT professionals and developers" and the "DO
NOT CLICK DOWNLOAD IF YOU ARE UPDATING JUST ONE COMPUTER" statements, as
this can be used on a single computer as well)

If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.

If you think that the download is to large, you can get the same
file on a CD from Microsoft.

The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx

To reset the pending download you now have, clean out the Download
folder (WU5's temporary download folder) located here:

%windir%\SoftwareDistribution\

(%windir% is typically C:\Windows)

You can use the procedure described here:

http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=11&ln=en

You might need to delete the DataStore folder mentioned in the link
above, as well as the Download folder.

Note that a side effect of deleting the DataStore folder is that you
lose your WU v5 History listing (not critical).

For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:

http://groups.google.com/groups?selm=%2368Pw4rlEHA.3712%40TK2MSFTNGP15.phx.gbl

Before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

Please take a look at this Microsoft knowledge base article as well:

Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627

*Important* part from the link above:

If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.

Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.

If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:

http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm

Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/groups?threadm=AsZ0d.18666%246q1.2076%40newssvr27.news.prodigy.com 

-- 
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

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