Re: Dr. Watson shutdown/logoff error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Unsubscribe Here! (spam_at_tack.force)
Date: 01/20/05 

Date: Thu, 20 Jan 2005 13:59:53 -0500

Mark L. Ferguson wrote:
> If we assume Dr. W is functioning correctly, and is not corrupt, it
> leaves the us with the Dr's old friend Sherlock, who said 'eliminate
> the impossible, and what is left is the answer'. I would investigate
> some app that is designed to crash Dr. Watson. I have not heard of

(I can certify this system is clean at this time.)

> such a virus, but I suppose it would be worth a search. I looked for
> known bugs in Dr.W and found none.
>

Actually, I did find a few references (in other forums, not MS) to "bugs" in
the Error Reporting Service that resemble my symptom.

All the entries seemed to point to a failure for the ERS to finish writing
to a log before the logged app shutsdown, causing a dwwin.exe error on
shutdown or logoff. I can't quite figure out what exactly the conflict
might be, if indeed a conflict is what's happening, in any of these cases.

Some referred to the Gravis Exterminator (Experience) game controls as being
the "culprit". When the driver or app was uninstalled, the error went away
(for some - not all). Similar theories seemed to revolve around NAV2004.
Again, some got relief from simply ripping NAV out and putting it back in,
while others complained the error persisted - some were rid of the error
before reinstalling, others saw no change at any point.

I find these entries interesting, as I have both NAV2004 and the Gravis
Experience Control Panel (driving a Gravis Exterminator Joystick) installed.
I'm inclined to think at this point that it would probably be a good idea to
remove the game control, and test that theory. (Not that I don't believe
Norton apps could have a hand in this - it's just far more work to reinstall
a Symantec app! I'm gonna take the easy route first.)

%-(
Funny how something that really isn't supposed to be very significant to the
performance of my system can bug me to such a point that I just "have to"
fix it! (The computer's working sooo well right now!... This is definitely
a curious case of the compulsive need to fix what ain't broke.)

:)
- Brent

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