Re: Win XP Home shutdown problem and update issue
From: Davy (Davy_at_discussions.microsoft.com)
Date: 01/19/05
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Date: Wed, 19 Jan 2005 09:03:11 -0800
My computer taking 10-15 minutes to shut down after SP2 installation. This
ohly occurs after using EARTHLINK email software. And it only happens when
the administrator (me) is operating, my limited user has no problem when she
is using EARTHLINK for her email.. I read on
http://aumha.org/win5/a/shtdwnxp.php that a user had success modifying their
NVIDIA software, but I do not understand why my limited user is not having
shutdown delay. We are both using the same software.
"Wesley Vogel" wrote:
> Windows XP Stops Responding (Hangs) During Windows Shutdown
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307274
>
> Windows XP Won't Fully Shut Down and Stops at "Windows is shutting down"
> Screen
> http://www.answers.vt.edu/ask4help/desktop/vtkb472.htm
>
> Computer Stops Responding at the Windows is Shutting Down Splash Screen
> http://support.gateway.com/s/issues/114202700.shtml
>
> AOL?
> The cause of the problem was the AOL Internet Safety signon feature I had
> turned on a couple of weeks ago to protect/monitor the kids. Turned it off
> and like magic.
>
> [[Correspondent Ron Spruell found that disabling the Terminal Services
> service reduced his shutdown time from over 2 minutes (hanging at the
> “Windows is shutting down” screen) to about 10 seconds. To disable Terminal
> Services, follow the steps in the prior paragraph for launching
> SERVICES.MSC. Please note that Terminal Services is required in Windows XP
> for running Remote Assistance, Fast User Switching, and (in XP Pro) Remote
> Desktop.]]
>
> Windows XP Shutdown Troubleshooter
> http://aumha.org/win5/a/shtdwnxp.php
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:0FE913C1-4362-478B-B168-21584DA093AB@microsoft.com,
> Sirhijinx <Sirhijinx@discussions.microsoft.com> hunted and pecked:
> > Hey People.
> >
> > Have a system with Win XP Home and I'm having two issues.
> >
> > 1) It hangs when during Shutdown / Restarts at the 'Windows is
> > Shutting Down' screen. I can't leave that screen. Ctrl+Alt+Dlt does
> > nothing. I have to do a hard shutdown.
> > 2) When I try to go to the windows update page if just gives me a
> > blank window. I can go to any other web page just fine.
> >
> > I have downloaded SP2. I have AOL 9.0 installed.
> >
> > I have restored back to a previous point, before SP2 and AOL, and
> > things are fine. I can Shutdown / Restart and get updates from the
> > Windows Update site. I can reinstall SP2 and have no issues. I put
> > AOL on and I'm still cool. I finish getting the latest updates and
> > restart and I seemed fine. So I get ready to shutdown the system and
> > it hangs again!!! I checked and guess what... I can't get to the
> > WIndows update page. Is there an issue with one of the latest updates
> > that would cause this??
> >
> > I know I'll be told to kill AOL, but this is my daughters computer
> > and AOL does have a great kids interface and parental controls. Yes,
> > I tryed all of the above with an admin logon.
> >
> > Any help??
> >
> > Thanks in advance.
> >
> > Sirhijinx
>
>
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