Re: Upgrade to SP2 failed and has caused problems....Help!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Rick \ (rick_at_mvps.org)
Date: 01/16/05


Date: Sat, 15 Jan 2005 20:50:58 -0500

Hi,

As to your last question: No.

Now, check for the spuninst.exe file under:
C:\Windows\$NtServicePackUninstall%\spuninst

After 7 hours, is there any disk activity? Did you disable your antivirus
software first?

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"JT Esq" <JTEsq@discussions.microsoft.com> wrote in message 
news:4D9F2856-2181-4A0A-A39B-B27791C128E0@microsoft.com...
> Have tried uninstalling via control panel in safe mode. After an initial
> question whether to continue because other programmes may be affected by 
> the
> uninstall, I OK'd this. The PC says it is inspecting current config. After
> seven hours at this state I am assuming the uninstall is not going to 
> plan!?
> The file spuninst.exe does not exist in the said folder. Not sure if this 
> now
> means a complete recovery with the original disks but I have just had a
> thought which you may say is a possibility or not. Can I start the PC in 
> DOS
> mode go to the config directory in c:\windows\system32\config and delete 
> the
> system file then rename the system.sav to system and then re boot? Is this
> worth a try?
>
> JT Esq
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> When booting to Safe mode, logon as the administrator, not with your user
>> account (which may very well be corrupt at this point). First try
>> uninstalling SP2 (Control Panel/Add & Remove programs, make sure the box 
>> to
>> show updates is ticked at the top), or alternately try running the
>> spuninst.exe file in the $NtServicePackUninstall$ folder under 
>> C:\Windows.
>>
>> -- 
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "JT Esq" <JT Esq@discussions.microsoft.com> wrote in message
>> news:1397E450-5CE5-4DFB-B796-05E56E27C4B9@microsoft.com...
>> > After attempting to upgrade SP2 using MS Update it failed part way 
>> > through
>> > and has caused the following problems. I don't have full admin rights 
>> > on
>> > my
>> > user account. It always was set up as admin and I am the only user on 
>> > the
>> > PC.
>> > This means I am unable to go back to a previous restore point. To 
>> > overcome
>> > this I booted up in Safe Mode. It looks as though I have admin rights 
>> > in
>> > safe
>> > mode except the system recovery screen presents me with a blank screen
>> > with
>> > no recovery point option. In addition I cannot create a new admin 
>> > account
>> > in
>> > Safe Mode either. It looks as though I will need to fully recover using 
>> > my
>> > original system disks but am hesitant since all of my university work 
>> > is
>> > on
>> > this PC and do not want to loose it (I am in my last year!). Does 
>> > anyone
>> > know
>> > whether there is something else I can try before using this last 
>> > resort? I
>> > am
>> > confident in looking for and changing files if need be.
>>
>>
>> 


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