Re: Upgrade to SP2 failed and has caused problems....Help!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Rick \ (rick_at_mvps.org)
Date: 01/15/05 

Date: Sat, 15 Jan 2005 07:29:40 -0500

Hi,

When booting to Safe mode, logon as the administrator, not with your user
account (which may very well be corrupt at this point). First try
uninstalling SP2 (Control Panel/Add & Remove programs, make sure the box to
show updates is ticked at the top), or alternately try running the
spuninst.exe file in the $NtServicePackUninstall$ folder under C:\Windows. 

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"JT Esq" <JT Esq@discussions.microsoft.com> wrote in message 
news:1397E450-5CE5-4DFB-B796-05E56E27C4B9@microsoft.com...
> After attempting to upgrade SP2 using MS Update it failed part way through
> and has caused the following problems. I don't have full admin rights on 
> my
> user account. It always was set up as admin and I am the only user on the 
> PC.
> This means I am unable to go back to a previous restore point. To overcome
> this I booted up in Safe Mode. It looks as though I have admin rights in 
> safe
> mode except the system recovery screen presents me with a blank screen 
> with
> no recovery point option. In addition I cannot create a new admin account 
> in
> Safe Mode either. It looks as though I will need to fully recover using my
> original system disks but am hesitant since all of my university work is 
> on
> this PC and do not want to loose it (I am in my last year!). Does anyone 
> know
> whether there is something else I can try before using this last resort? I 
> am
> confident in looking for and changing files if need be.

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