Re: Installing an HP Photosmart 7150 Printer
From: BAR (BAR_at_discussions.microsoft.com)
Date: 01/14/05
- Next message: BAR: "Re: Installing an HP Photosmart 7150 Printer"
- Previous message: Phillip N Rounds: "I have an Install that keeps trying to run"
- In reply to: Cari \(MS-MVP\): "Re: Installing an HP Photosmart 7150 Printer"
- Next in thread: BAR: "Re: Installing an HP Photosmart 7150 Printer"
- Messages sorted by: [ date ] [ thread ]
Date: Fri, 14 Jan 2005 15:03:02 -0800
Have uou carefully read the user manual.
http://h10032.www1.hp.com/ctg/Manual/bpy20887.pdf
It reads 'Be sure to insert the HP Photosmart CD before you connect the
printer to your computer. It goes on to read... Important: Do not connect
the printer to your computer until prompted.
So the inbstallation software CD will load up applications and drivers: do
not just plug in the printer and expect Windows to find it and request thge
drivers. This won't work.
"Cari (MS-MVP)" wrote:
> Did you also remember to turn the printer on after connecting it to the USB
> port? Is it the same USB port you installed the Dell (actually a rebadged
> Lexmark) printer on... (to confirm the USB port is actually working
> correctly)? Did you try another USB cable?
> --
> Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
> www.coribright.com
>
> "SM" <SM@discussions.microsoft.com> wrote in message
> news:43CC75CA-1AEF-4BE0-9372-B8161D0C9832@microsoft.com...
> >I am trying to help a friend who just purchase a new Dell computer running
> > Windows XP Home Edition. We are trying to install an HP Photosmart 7150
> > printer and Windows XP is not detecting the hardware. We have downloaded
> > the
> > XP drivers (4.0-4.1) from the HP website and start the installation and
> > when
> > it advises us to plug in the power and connect the USB cable to the
> > computer
> > it can't find the
> > hardware and after a few minutes it says to retry to detect the hardware.
> > We were able to install a Dell printer and it is located on USB001, but
> > can
> > not install the HP printer. We have also uninstalled the Dell printer and
> > retried to install the HP and XP will not detect the hardware. This is
> > very
> > frustrating as this printer worked fine on her old computer running
> > Windows
> > 98!!
> > Should I contact HP for technical assistance or is it a USB problem? Can
> > anyone help me!!!
> >
>
>
>
>
- Next message: BAR: "Re: Installing an HP Photosmart 7150 Printer"
- Previous message: Phillip N Rounds: "I have an Install that keeps trying to run"
- In reply to: Cari \(MS-MVP\): "Re: Installing an HP Photosmart 7150 Printer"
- Next in thread: BAR: "Re: Installing an HP Photosmart 7150 Printer"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|