Re: Printer Problems
From: Mark L. Ferguson (marfer_mvpREMOVE_at_hotmail.com)
Date: 01/07/05
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Date: Fri, 7 Jan 2005 13:48:26 -0600
The non-admin user could not disable the legacy plug and play required by
that DeskJet. When the admin installed it, he had the user rights to disable
(default install behavior on xp), and it failed because DeskJet needs it
enabled. The Local admins rights to system settings caused the problem for
the legacy hardware.
If you create another admin on that system, you could see the problem again,
since xp default is to create 'owner objects' (instead of admin group.)
-- Mark L. Ferguson (NOT an MS-MVP) marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm . "George Mattson" <gmattson@HotelDenver.net> wrote in message news:41dec4c2$0$208$75868355@news.frii.net... > Mr. Ferguson, > > I wanted to thank you for the support; as I was having a rather esoteric > problem with a local printer on our network I felt it only common courtesy > to try any tips I saw that seemed even vaguely relevant prior to posting > my question and request for help. This tip absolutely did not seem > relevant, but it worked anyway. If you have nothing else to do at the > moment or are simply interested in providing an answer, here's the problem > I was running into. I think you'll see why I didn't think this would be > relevant. I would LOVE to hear the explanation behind this. > > I manage a small (36 nodes) network at a downtown Denver hotel. One of the > PCs is located in the lobby for the use of the concierge and any guests > who wish to use it. The concierge's network account has limited access, > with no network access, but he is set up as a local machine administrator > (necessary due to a franchise hotel information system program he uses as > part of his job). The PC is an IBM Netvista, the printer is a Lexmark > M410. > > The problem arose some time ago when the printer stopped working. The user > (lzittle) was unable to print anything to the printer, and removing and > reinstalling the printer (using the generic MS drivers and the latest > Lexmark drivers) did nothing. The PC was perfectly capable of > automatically finding and installing the printer, but no test page or > prints of any kind were allowed. The twist to this is that I was able to > log on as a different network user (one who had not yet been set up on the > machine, and thus had no "special" rights) and print with no difficulty. > > Given that it seemed to be a user-related issue, I renamed the user's > profile (lzittle.old) and recreated his profile, importing his various > settings. This did fix the issue for a limited time (perhaps two weeks) > but the problem recently resurfaced, prompting my search on the newsgroup. > Your tip fixed it, but it baffles my mind how what seems to be a > user-related issue is solved by a machine-related fix? > > "Mark L. Ferguson" <marfer_mvpREMOVE@hotmail.com> wrote in message > news:%23W93LuM9EHA.2192@TK2MSFTNGP14.phx.gbl... >> Press winkey-break(or start/run 'sysdm.cpl') ,/Hardware tab Open the >> Device manager and click the + sign next to Ports(COM & LPT). select the >> printer port, e.g. ECP Printer Port (LPT1). Port Settings tab check the >> 'Enable legacy Plug and Play detection' >> >> -- >> >> Mark L. Ferguson (NOT an MS-MVP) >> marfers notes for windows xp >> http://www.geocities.com/marfer_mvp/chatNotes.htm >> . >> "DWADE10261974" <DWADE10261974@discussions.microsoft.com> wrote in >> message news:D0F97CED-16F5-4896-9185-F8BF13346EAA@microsoft.com... >>>I have Windows XP Home Edition & I'm have problems with my Hewlett >>>Packard >>> Deskjet 722C printer. It starts off printing then it just stops & that >>> is it. >>> I don't know if this printer isn't compatible with Windows XP or not. If >>> anybody knows what problem might be then please let me know. Thanks to >>> whom >>> can help me. You can e-mail at "dwade1974@cox.net" with the title like >>> "Printer Solution" or something like that. >> >> > >
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