Re: Canon MultiPASS MP 390 printer probs

From: Mark L. Ferguson (marfer_mvpREMOVE_at_hotmail.com)
Date: 01/03/05 

Date: Mon, 3 Jan 2005 08:26:34 -0600

I find the same USB mouse bug after SP2. Erratic mouse jumps to upper
corner. I don't think there is any cure but to wait a while after boot, for
it to 'settle down', as it does on my system after 10 minutes. When MS
finally reproduces the bug, they will fix it. 

-- 
Mark L. Ferguson (NOT an MS-MVP)
marfers notes for windows xp 
http://www.geocities.com/marfer_mvp/chatNotes.htm
.
"sunny955" <sunny955@discussions.microsoft.com> wrote in message 
news:7B03F1F5-5FAC-4924-9241-86BF157062E9@microsoft.com...
> Hi,
>
> I just puchased the above referenced printer. The manual instructs to load
> the drivers and then plug in the cable. That's where the problem begins. 
> When
> I plug the cable into the printer and computer, instead of the Add New
> Hardware Wizard installing the remainder of what it needs to complete the
> process, I start having this "bubble-popping" sound and my desktop blinks. 
> I
> have the icon into my taskbar but it seems like it's stuck. My mouse acts
> crazy, too.........it keeps popping to the top of the screen. Also, when I
> check the Device Manager, there are no conflicts shown.
>
> When I unplug the cable, the new hardware wizard shows that it's completed
> the installation of the software for the new hardware. The Device 
> Managerthen
> totally deletes anything to do with printer
>
> I've uninstalled and reinstalled the printer to no avail. I even deleted 
> all
> files to do with Canon from the registry.
>
> Also, where exactly is the printer port located? I have a Dell Desktop
> computer running Windows XP. I've tried to install the printer in every 
> USB
> port I have.
>
> Arghhhhhhhhhhhhh! I chew on a problem like this as a dog chews on a bone,
> and it's driving me crazier than  I am normally.
>
> Any help you might give would be appreciated.
>
> Thanks
>
>

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