Re: MSI (microsoft installer) Problem

From: Rick \ (rick_at_mvps.org)
Date: 12/23/04 

Date: Wed, 22 Dec 2004 20:30:38 -0500

Hi Lachie,

Try going into the system folder first. From the command prompt, run:

CD\
CD\Windows\system32

Then run the rename commands. 

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Lachie Findlater" <Lachie Findlater@discussions.microsoft.com> wrote in 
message news:15B1EA98-85E4-41BD-B375-6D6A017655D2@microsoft.com...
>I have recently downloaded "Nortan Internet Security" from the Nortans 
>site,
> but whene i try to installit i get the messege "Error 1772" now i have
> cheacked the nortans help and support site and they say it is a problem 
> with
> "msi" and that i should go to this page to workout the problem
> "http://support.microsoft.com/?kbid=315346"
> and i have tried everything in there appart from the last one because when 
> i
> go to "cmd" and type "ren msi.dll msi.old, ren msiexec.exe msiexec.old, 
> ren
> msihnd.dll msihnd.old" it says cannot locate file, So i was just 
> woundering
> if anyone had some idea of what is going on and what i might need to do to
> fix the problem.