Re: user accounts and lost files
From: wegs (wegs_at_discussions.microsoft.com)
Date: 12/12/04
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Date: Sun, 12 Dec 2004 13:21:01 -0800
Yes and I have just enstalled and run the ADAWARE as you suggested but
although it found few more infected items than my other virus scanners it has
not fixed the problem. it looks as though all files and pictures from my
documents and favourites have been deleted. the only items deleted from the
others users are the shared pictures from 'my pictures' folder all their
other files and photos are still intact
Wegs
"Bert Kinney" wrote:
> Hi,
>
> I am assuming you did a virus scan with up to date virus software.
>
> Next search and destroy any installed SpyWare/malware/adware:
> Ad-aware is a free multi spyware removal utility that scans
> your memory, registry and hard drives for known spyware
> components and lets you remove them safely. After installing
> Ad-Aware make sure to run the update feature before scanning.
> http://www.lavasoftusa.com/ For large amounts of installed
> spyware and such, it may be necessary to run Ad-Aware several
> times to clear them all.
>
> Here are a couple more removal tools that should also be run.
> CWShredder: http://aumha.org/freeware/freeware.php#cwshred
>
> Spybot: http://www.safer-networking.org/
>
> SpywareBlaster:
> http://www.wilderssecurity.net/spywareblaster.html
> SpywareBlaster doesn't scan and clean for spyware - it
> prevents it from ever being installed. SpywareBlaster is
> a non memory resident utility. It works by setting a "kill bit"
> for the CLSIDs of spyware ActiveX controls, it prevents the
> installation of any of them from a webpage.
>
> For more information:
> The Parasite Fight:
> http://aumha.org/a/parasite.htm
>
> Cleaning a Pest-Infested Computer:
> http://rgharper.mvps.org/cleanit.htm
>
> --
> Regards,
> Bert Kinney [MS-MVP DTS]
> http://dts-l.org/
>
>
> wegs wrote:
> > This morning when I woke up the computer I noticed that
> > all the icons for the accounts on the welcome psge hsd
> > changed to the chess picture snd then when i logged onto
> > my account I had the messages that virtual memory
> > low,norton antivirus subscription unable to read. I then
> > checked ie explorer and found the home page had changed
> > to a mixture of symbols and wouldn't change back and i
> > was unable to access the main section on registry
> > microsoft/ie explore/main (this has happened before but
> > is usually fixed by by just restarting the computer). I
> > then found all my documents and saved files missing as
> > well. I check the other account users and their were
> > fine. I restarted computer but although home page was
> > reset nothing else was so I tried changing the user
> > account pictures but no appeared in the box as normal. i
> > am presuming i have a virus by have been unable to locate
> > the problem despite virus scans.
> > anyone any ideas
>
>
>
- Next message: memephyl: "SP2 problems caused"
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- In reply to: Bert Kinney: "Re: user accounts and lost files"
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