RE: XP completely freezes, esp. when using Media Player,Movie Maker or
anonymous_at_discussions.microsoft.com
Date: 12/07/04
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Date: Tue, 7 Dec 2004 13:38:38 -0800
I have the very same problem, just with other apps. If
the computer is just siting there it will hang. Sometimes
I get a hardware related STOP code.
I ran the Microsoft memory utility all night no errors
were reported. (see post from a few days ago.) I called
the memory manufacturer who said they rely on that utility
and were confident that it was correct.
I called the motherboard manufacturer, who told me that
there was a ~80% chance that problem is SP2 related and
~60% it is memory chip based - do to incompatible speeds.
He suggested removing one memory module and run the
computer to see if it stablized. If the removal of one
chip corrects the problem then replace that chip. If that
does not work, he recommend a clean reinstall with SP2
installed before anything else.
GOOD LUCK
>-----Original Message-----
> Go to control-panel,open administration,then open event
viewer.Chk the
> events and warnings that have/are taken place,click on
the url for one,
> this opens help/support in xp,usually with an answer or
a fix.
>
>"Katja Flarestar" wrote:
>
>> Hey!
>>
>> I've got big time trouble repairing a computer here.
>>
>> It is a mainboard with via chipset, Geforce 2 Ti video
card,
>> SoundBlaster AudioPCI (creative) sound, win XP prof.
with SP2.
>>
>> it happens that the PC crashes all the time, and with
crash I mean
>> TOTAL freeze with no reacting until pressing reset, or,
in some rare
>> cases, it just resets itself.
>>
>> The problem appears mostly when using Media Player,
Movie Maker or
>> Internet Explorer.
>> When using Media Player, it crashes immediately
sometimes, sometimes
>> it doesn't. When it doesn't, and I try to open movie
maker as well, it
>> won't take long until the crash. When it crashes,the
sound of the
>> media file will get stuck and repeat all the time the
same moment,
>> like when a cd hangs or gets stuck. The video stays
frozen. sometimes
>> the cd-hang repeating sound is gone, and itstead there
is a
>> continuous, horrifying beeeeeep.
>>
>> So, what I tried so far:
>>
>> Updating chipset drivers to via hyperion 4 in one
>> Updating video card drivers
>> chaged PCI cards (so that sound no longer shares an IRQ
with video
>> card)
>> installed "vlatency" patch (supposed to cure
southbridge-bug and other
>> stuff for via chipsets);
>>
>> what else could I do?
>>
>.
>
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