Re: Computer keeps restarting before loading Windows XP
From: Gactimus (gactimus_at_xrs.net)
Date: 12/02/04
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Date: Wed, 01 Dec 2004 17:09:05 -0800
Malke <malke@nospoonnotreally.com> wrote in
news:uKP8tZA2EHA.2316@TK2MSFTNGP15.phx.gbl:
> Gactimus wrote:
>
>> I have a problem with my computer. My computer is a year old and has
>> been working fine until this morning. I turned on the computer and it
>> goes through the Power On Self Test and then right before it's
>> supposed to start loading Windows XP the computer resets and starts
>> the process all over again. It will keep repeating this process until
>> I turn the computer off. If I press F8 it will still ask me a bunch of
>> startup options, including Safe Mode, but no matter what option I
>> select the computer will instantly restart and repeat the process.
>>
>> Can anyone help me with this?
>>
>> By the way, someone in another forum suggested reseating the RAM and
>> trying each of the RAM sticks by itself. I tried it and nothing
>> changed.
>
> Since the failure occurs before the operating system can load, you
> probably have hardware failures. Here are general hardware
> troubleshooting steps:
>
> 1) Open the computer and run it open, cleaning out all dust bunnies and
> observing all fans (overheating will cause system freezing). Obviously
> you can't do this with a laptop, but you can hear if the fan is running
> and feel if the laptop is getting too hot.
>
> 2) Test the RAM - I like Memtest86 from www.memtest86.com - let the test
> run for an extended (like overnight) period of time - unless errors are
> seen immediately.
>
> 3) Test the hard drive with a diagnostic utility from the mftr.
>
> 4) The power supply may be going bad or be inadequate for the devices
> you have in the system - this isn't applicable to a laptop, of course.
>
> 5) Test the motherboard with something like TuffTest from
> www.tufftest.com.
>
> Testing hardware failures often involves swapping out suspected parts
> with known-good parts. If you can't do the testing yourself and/or are
> uncomfortable opening your computer, take the machine to a good local
> computer repair shop (not a CompUSA or Best Buy type of store).
Alright, I turned on the computer to try some of your suggestions but now
the fans turn on but nothing else happens. The monitor doesn't turn on, no
beeps, nothing at all.
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