Re: new dell won't allow dialup after xp upgrade
From: Mark Test (MARKT38_at_peoplepc.com)
Date: 11/24/04
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Date: Wed, 24 Nov 2004 04:37:03 GMT
I saw this before, when I recently wanted to upgade to pro.
It would not allow a dial-up connection to be created.
I suspected it was because it was an early Pro version,
prior to SP1. What's you Pro version? Maybe that's the
cause??? Anyone??
Mark
"elaith" <elaith.1g784y@pcbanter.net> wrote in message
news:elaith.1g784y@pcbanter.net...
>
> I bought a refurbed dell inspiron 5200 that came preloaded with xp home.
> I had xp pro and automatically upgraded the dell to xp pro. I only
> have dial-up access at home and went to create a dialup internet
> connection (no, single mothers of 3 teenagers cannot afford dsl or
> cable along with cheerleading and soccer and band and tutoring and
> tutoring and... gods, help me, the occasional therapy sessions ;) ).
> I couldn't set one up for modem connectivity. The dial up connection
> option is greyed out in the internet connection wizard. It only
> affords me a broadband or Lan connection for both network and internet
> options.
>
> The PC came equipped with a broadcam v92 56k modem. The modem shows up
> fine in the device manager, it tests fine on the device manager. I've
> disabled reenabled, reinstalled the modem driver from the Dell site,
> I've had the network guy look at it, he's done all sorts of testing on
> it, looking at only the gods know what. Watching him is like watching
> god, but this one he can't figure out, so I guess he's not god. Is
> anyone else god out there and can help me figure this out?? BTW, I am
> petitioning heavily for the role of god, but I'll put someone else in
> control of computers. I just want the people and earth side.
>
> Anyway, he's the one who actually did the xp upgrade. I had also
> connected to the internet from work via the LAN connection, and
> downloaded all the windows updates, went to the dell site and
> downloaded the downloads for that modem from there and nothing worked.
> It still doesn't show as an option.
>
> I already HAVE XP Pro, and I don't want to have to buy it again from
> Dell. At one point in time when I was downloading something else from
> the Dell site it came back with the error 'this computer does not
> support this operating system". What does that mean? Does that mean a
> Dell Inspiron computer doesn't handle Windows XP Pro? Does it matter
> what notebook it's being loaded on (HP vs. Dell)? Everything else
> seems to work on it, but the dial up. The Windows XP Pro version came
> with my HP Laptop.
>
> and yes, I called Dell's world renowned service center, and explained
> the situation to them, and I was so totally disappointed - I finally
> wound up telling the young ignorant fellow bumbling through his
> knowledge database "You're no help, are you?"
>
> He told me I needed to contact my internet provider. Duh - why? I
> should be able to manually configure an internet connection. So
> there's the problem - what more do you need from me so I can get my
> dial up connection?
>
> Thanks,
>
> Kathleen
>
>
> --
> elaith
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