Re: Computer Crashed

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Ted Smith (Me_at_net.org.com)
Date: 11/20/04


Date: Sat, 20 Nov 2004 12:31:42 -0600

P.S. I don't have an XP startup disk. I have one for Windows 95, and one
for win98. If were to try the procedure in the article you recommended
could I use one of those startup disks.
---AND
I have "owner" privileges, not "administrator" privileges. How does that
affect the equation?

"Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
news:ejMx9GyzEHA.4004@tk2msftngp13.phx.gbl...
Hi Ted,

Have a look at this MSKB article, "How to recover from a corrupted registry
that prevents Windows XP from starting":
http://support.microsoft.com/kb/q307545/

Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User
"Ted Smith" <Me@net.org.com> wrote in message
news:#B944hxzEHA.2316@TK2MSFTNGP15.phx.gbl...
> For about a week I had not been able to run old programs (ones that seemed
> to depend on DOS) while all the newer programs worked great.  Those
> programs, and even SYSEDIT would return an error message that they were
not
> compatible with some DOS module that was trying to run them.  I rebooted
> several times during that week but the DOS dependent programs still
wouldn't
> work.
>
> So I decided to do a system repair off of the original installation disk.
> When it asked if I wanted a full XP install or just a repair overwrite I
> chose the latter.  Then it asked if I wanted to just use the programs on
the
> disk, or would I like it to check the web for the latest updates of the
> system programs.  I told it to get the latest updates - and that may have
> been a mistake.
>
> It worked for about 30 minutes and then said to put in some disk named
> "sis......" (I failed to write it down), or click "cancel".  I looked
> through all my disks and couldn't find what it was looking for, so I
clicked
> cancel.  Then it kept on working for a while until it gave another error
> message that it couldn't find a certain file (again, I failed to write it
> down).  My only option was to click OK.  Each time I clicked OK it would
> throw the same message up again.  After I clicked OK at least 100 times it
> resumed working for another 10 minutes.  Finally it gave the following
> failure message:
>
> "SOFTWARE INSTALLATION has not passed Windows Logo testing to verify its
> compatibility with Windows XP.  This software will not be installed.
> Contact your system administrator."
>
> Since it said it wasn't going to install the software I assumed that it
just
> left my system the same way it found it, so I rebooted, expecting
everything
> to work both normally and abnormally as before.  But the bootup failed.
> After trying to load for 2 minutes or so it stopped, and presented the
> following error message:
>
> "Stop: c00000218 {registry file failure} The registry cannot load the hive
> (file):  \systemroot\system32\config\software  or its log or alternate.
It
> is corrupt, absent, or not writable.  Beginning dump of physical memory.
> Dumping physical memory to disk: [here the numbers rolled from 0 to 100]"
>
> When the dump routine hit 100 the system would go into reboot mode and
> eventually end up at the same "Stop: c0000218" error and routine, and it
> would do that over and again regardless of whether I chose normal boot
mode,
> or safe boot mode.
>
> I have my personal data files backed up, but I don't have my system backed
> up externally.  What are my options at this point?
>
> Ted Smith
>
>
>


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