Re: Many problems

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Chuck (none_at_example.net)
Date: 11/20/04 

Date: 19 Nov 2004 20:27:18 -0600

On Fri, 19 Nov 2004 16:51:21 -0800, ***Wolverine***
<Wolverine@discussions.microsoft.com> wrote:

>Hi Chuck,
>When I was reading your reply, again I got a message saying, "Generic Host
>Process for Win32 Services has encountered a problem and has to close...". I
>again couldn't get back on the internet so I had to re-start my computer. I
>was able to get back on the internet, but it was taking over 3 minutes to
>load a page, so I re-started again. It is doing ok now. This is the type of
>problems I've had in EVERY program since I got the computer. No matter what
>I'm doing or what program I'm in, some message pops up and then something
>goes wrong and the program never works properly again.
>
>Wow, your new instructions scare me. I don't even know how to "log on" to
>"my account". I never have to log on when I start my computer, and I don't
>know if I'll be able to tell HijackThis to fix just one file. I think I'll
>wait until Monday to try this when you will be there to answer my questions.
>Have a good weekend.

If you're running XP Home with only one user, maybe you don't login. Just start
the computer normally, NOT in Safe Mode. That's all I meant there.

To have HijackThis fix one file, start HJT and Scan. When the results come
back, find the entry I indicated, and click in the box to check it. Then select
"Fix checked". Close HJT, shutdown and restart, start in Normal (not Safe)
Mode, rerun HJT, and post a new log.

I'll be here off and on, so TTYL (literally).

Your problem sure sounds like a spyware or viral infection. How do you connect
to the internet? Do you have a firewall (you absolutely should). This may be
part of the problem. 

-- 
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

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