Re: Windows and Internet Explorer not working
From: Mark L. Ferguson (marfer_mvpREMOVE_at_hotmail.com)
Date: 11/16/04
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Date: Tue, 16 Nov 2004 13:22:53 -0600
The WinLogon key probably has that file as an argument to 'explorer.exe'
Use this download to see if that is true.
To download a file with routine to scan and list all startup processes. go
to: http://dougknox.com/xp/utils/xp_starttrack.htm
-- Mark L. Ferguson (NOT an MS-MVP) marfers notes for windows xp http://www.geocities.com/marfer_mvp/chatNotes.htm . "lawman78" <lawman78@discussions.microsoft.com> wrote in message news:09E4D699-9768-4F31-9CBD-1AE898971F78@microsoft.com... > When I attempt to access any function of Windows Explorer (i.e. My > Computer, > Control Panel, even Recycle Bin) I get the following error message: > > Windows Explorer has encountered a problem and needs to close. We are > sorry > for the inconvenience. > > I can then get more info which provided me an "error signature" of: > > AppName: explore.exe AppVer: 6.0.2600.0 ModName: helper100.dll ModVer: > 0.0.0.0 Offset: 0006fbe1 > > No one, not even my pc manufacturer, can help me with this. I've been > referred to the Microsoft help pages, but there's nothing involving a > ModName > of "helper100.dll" > > Am I the only person who has experienced this??? PLEASE HELP!!! > > -- > Thanks
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