Re: System 32 seems fatal error - help sought
From: Mr & Mrs Williams (a.jwilliams_at_nospam.uk)
Date: 11/12/04
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Date: Fri, 12 Nov 2004 23:39:12 GMT
Andy
I wish I could tell you how I was trying to load the XP with a degree of
confidence - gulp - but I do not.
When I reboot and do nothing - I just get the error message and nothing else
will work - none of the keys etc etc.
If I reboot and keep pressing the esc as it fires up I do get into the bios
page - but hitherto had no idea to do once I had entry to this area.
Thus the desperate use of the wins 98 floppy and rebooting - that worked -
and gave me an A prompt which I turned into a D prompt etc.
I confess I must have made it worse - a fine example of attempting to trim a
beard with a chain saw - always going to be messy.
I am grateful for your list and will go and try them now and let you know.
Kind regards - I know I am a numpty! With all that virus software and
adaware and spybot running I am baffled how this happened - big sigh - guess
no sleep!
Debs
"rshedgehog" <rshedgehog@discussions.microsoft.com> wrote in message
news:AB432016-083B-4021-BD2F-91E45021680B@microsoft.com...
> Hi,
>
> How exactly are you trying to load the XP setup? Forgive me if I'm wrong,
> but from your message it sounds like you're starting from DOS and trying
to
> run setup from there. My interpretation of the error message is that you
> should do the following:
>
> 1) Restart the computer and enter BIOS by pressing the "DEL" key on the
> number pad when it prompts you
>
> 2) Navigate to the "BOOT" tab using left and right arrow keys
>
> 3) Change the boot settings such that the CD-Rom drive with the XP disk is
> first on the list, e.g. by selecting and disabling the hard disk boot
> instruction.
>
> 4) Exit and Save Changes.
>
> 5) The computer will restart, and a message will appear asking you if you
> want to Boot from the CD. You want to hold down the Enter key when you
get
> this, not all other keys will work. If the computer receives no response
at
> this point it will try to boot normally. If it doesn't work the first
time
> around restart and try again.
>
> This should get you into XP setup, and if I remember rightly there is an
> option to attempt a repair, presumably the one referred to in the error
> message.
>
> I'm not really a techie so I don't know why System should have become
> corrupted. If the worst comes to the worst I'm afraid all I can suggest
is
> that you go to the DOS prompt, copy what files you can onto floppy and
> reinstall Windows from XP setup - hardly an ideal solution! Hopefully it
> won't come to that though.
>
> Whatever you do, I doubt that experimenting with a Win98 CD will help, and
> could seriously mess up the computer making a hard disk reformat
necessary.
>
> Good luck!
>
> Andy
>
> "Mr & Mrs Williams" wrote:
>
> > I am using a Dell Dimensions 4400 P4 machine. Its about 18 months old.
My
> > daughter has a dimension 4600 which is working otherwise I would be
sobbing
> > and unable to post this to try and get help!
> >
> > My system runs on XP and we have subscription based virus software -
> > Norton - and also the most upto date firewall - I have the windows
patches
> > on auto settings - which I am concerned may be reason for this current
> > nightmare!
> >
> > I was web browsing today - we are on dial up - when my machine froze.
When I
> > rebooted it - I simply get the blue Dell earth page and then the
following
> > on black page with white writing:
> >
> > windows cannot start because the following file is missing or corrupt.
> > windows\system32\config\system
> > you can attempt to repair this file by starting the windows set up using
the
> > original cd rom.
> > Select R at the first screen to start the repair.
> >
> > I have used the XP disc provided by Dell but the machine simply does not
> > recognise it - I have managed to get into a d:\ prompt and entered
> > setup.exe but it stated it could not run the programme from dos. This CD
is
> > the original one - not a copy of any description.
> >
> > It seems it does not matter what Cd I put in either drive - nothing is
> > happening. The drive whirs and humms - but that's it!
> >
> > The machine that is playing up has 2 cd drives - one is simply a reader
the
> > other is a reader/writer - and it does have a floppy. My working machine
is
> > a mere 2 weeks old - and outlet purchase - and does not have a floppy
only a
> > CDRW.
> >
> > An old Win 98 boot floppy disc did do something - and I got into DOS -
but
> > setup.exe would not work on the D drive - it merely tells me that the
> > programme will not run from dos.
> >
> > I am climbing walls and the 35 minute holding for Dell tech support did
not
> > result in me speaking to anyone - thus my attempt to source help here.
> >
> > I am not a techy - so any help at all would be very much appreciated - I
> > have read some of the other posts and followed the reboot from disc
> > instructions - but my cd drives just don't seem to want to play ball.
> >
> > Debbie - balding as I tear out greying hair!
> >
> >
> >
> >
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