Re: XP SP2 sometimes hangs on login
From: Jonno (john16tracyO9_at_yahoo.com)
Date: 11/11/04
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Date: Thu, 11 Nov 2004 23:19:42 GMT
Hula Baloo <eepyeep@nospam.juno.com> wrote in
news:uqK6hFDyEHA.2624@TK2MSFTNGP11.phx.gbl:
> Do you by chance have Norton AntiVirus installed? If so and you
> have
> MS critical update KB834707 (a post SP2 cumulative update for IE), try
> uninstalling KB834707. That worked for me (I'm running Norton
> SystemWorks 2004). Symantec refused to believe it was their problem
> when I reported it, and I haven't seen any fixes from MS either, so
> I'm just living without KB834707. The problem occurs when there's a
> pending LiveUpdate for Norton AntiVirus on my system. I have another
> PC with SP2 that runs McAfee VirusScan and it has no problems with
> KB834707. Good luck - your mileage may vary. :-)
No I don't have Norton AntiVirus installed. I used to use Norton
Internet Security 2003, but I uninstalled that, and I now use Zone Alarm
and Avast. I do have KB834707 though.
> Johnno wrote:
>> I've recently installed SP2 and now experience the following:
>>
>> I can successfully boot the computer and it always comes up to the
>> login screen where it displays the list of user accounts. Every 2nd
>> or 3rd boot, after clicking on a user to login to, Windows XP appears
>> to freeze. Sometimes it freezes while displaying the blue welcome
>> screen, and sometimes after the desk top is displayed while the
>> icon's are loaded into the system tray. After the freeze, only the
>> mouse continues to operate and the only way I can get out of it is to
>> hold the power switch in until the system power's off. When it
>> freezes during login, I cannot get it to start up properley, unless I
>> boot with the last known good configuration.
>>
>> I have attempted the following to resolve the problem:
>>
>> . upgraded the BIOS
>> . upgraded the firmware in my CD drive, (the only thing left on my
>> system with firmware that I havn't checked is the hard drives)
>> . downloaded the latest drivers for my motherboard, sound card, video
>> card, monitor
>>
>> I have also downloaded Ad-Aware SE (I ran Ad-aware6 prior to
>> upgrading to SP2, and noticed after I upgraded to SP2 that lavasoft
>> had stopped releasing updates for that version) and run the complete
>> scan. I also ran a complete virus scan before and after the upgrade
>> to SP2.
>>
>> After reading this forum, I have tried running sfc /scannow, but that
>> has not had any effect
>>
>> I have a hardware RAID controller which I split the mirror prior to
>> upgrading to SP2 so I can go back to the pre-SP2 config if I can't
>> resolve this issue. (The RAID controller already has the latest
>> firmware)
>>
>> The only other problem I have had was that the Intel Active Monitor
>> stopped working, but I downloaded the latest version, and that fixed
>> that up.
>>
>> What else can I try before I fall back to my last resort of
>> rebuilding from scratch with a slipstreamed XP cd? (of course I
>> won't be disturbing the second mirrored copy until after I resolve
>> this problem)
>>
>>
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