Re: Many problems
From: ***Wolverine*** (Wolverine_at_discussions.microsoft.com)
Date: 11/11/04
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Date: Thu, 11 Nov 2004 13:09:05 -0800
Hi Chuck,
Another problem. When I go to
http://members.show.ca./techcd/Winsockxpfix.exe to download the WinsockXPFix,
it says the page doesn't exist there. What do I do?
"Chuck" wrote:
> On Fri, 5 Nov 2004 07:34:14 -0800, ***Wolverine***
> <Wolverine@discussions.microsoft.com> wrote:
>
> >Dear Chuck, Thank you for responding to my question. I connect to the
> >internet with my phone line. The only things I've ever downloaded over the
> >internet (other than something from Microsoft) are those programs that scan
> >for viruses. They don't find anything except "cookies", and I delete the
> >cookies. I have McAfee virus protection. I don't think I have Service Pack
> >2. I'm computer illiterate and don't quite understand what you are saying
> >about creating a folder (I know how to make a folder, I just wouldn't know
> >what exactly what I should put in it and what to do then). If I run one of
> >the programs to find adware on my computer, should I buy the program over the
> >internet in order to remove the adware? I'll look into the links you listed
> >that I haven't already downloaded and see if I can fingure out if there is
> >anything I can still do. Chuck, why don't my siblings have any problems with
> >adware and viruses--and they don't have any antivirus protection like McAfee?
> > Does this only happen with XP? I never had these types of problems until I
> >got XP!
>
> Everybody has problems with adware and viruses. Some folks just don't know
> about their problems.
>
> Some people buy a new computer because the old one has "worn out". Don't laugh
> - this is the truth. But "worn out" is not an irreversible condition - after I
> clean out all of the spyware and viruses, it's like new again. I cleaned my
> sister's computer (her son uses it too) last year - and removed over 500 traces
> of adware / spyware / viruses. She wasn't using any of the protective tools
> that I recommended to you, but she is now.
>
> Spyware is written to not be detectable - and some you can't detect unless you
> look very carefully, which is why I recommended a dozen different detection /
> protection tools. Your sort of complaint is heard very frequently here, and it
> usually turns out to be an adware / spyware / virus infection.
>
> All of the tools I recommend are free. You don't have to do anything but
> download them. Some, like AdAware and Spybot, install themselves - you just
> double click on the file you downloaded. Others, like HijackThis, are written
> very simply so 1) They can be easily downloaded, and 2) You see exactly what
> you're installing: 1 module - and you know that's all you're installing.
>
> So, with HijackThis, you create the new folder C:\HijackThis. Then you copy
> hijackthis.exe into C:\HijackThis. You need to do this because HijackThis
> creates files each time it runs, and the files need to go into a dedicated
> folder. You can put a shortcut to HijackThis on the desktop, or the Start menu,
> if you like. Or you can run hijackthis.exe by double clicking on the entry in
> Windows Explorer, in C:\HijackThis. That's your choice.
>
> Have you worked with shortcuts yet? They allow you to have a file in one place,
> like have HijackThis.exe in C:\HijackThis, but have an entry (shortcut) for it
> on your desktop. After you copy hijackThis.exe into C:\HijackThis, you Right
> Click on c:\hijackthis\hijackthis.exe, and select "Create shortcut". You can
> rename the shortcut to something shorter, like HijackThis, by Right Clicking on
> the shortcut and selecting "Rename". Then, you can copy the shortcut to your
> desktop, by Copy - Paste. Whenever you want to run HijackThis, you click on the
> desktop shortcut.
>
> So, take a look at the instructions I provided. Try one, ask questions, get
> comfortable with it. Then try another.
>
> Oh yeah, if you're running Windows XP, you can AND SHOULD enable Internet
> Connection Firewall (ICF) (pre-SP2) or Windows Firewall (WF) (SP2). Please do
> that first. In Help and Support (from the Start menu), search on "enable ICF"
> for instructions. That is absolutely the first thing you should do.
>
> When you're done, you can help your siblings. I can guarantee you their
> computers need help too.
>
> Cheers,
> Chuck
> Paranoia comes from experience - and is not necessarily a bad thing.
>
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