Re: Plug and won't play

From: Jim (Nospam_at_no.net)
Date: 11/03/04 

Date: Tue, 2 Nov 2004 23:04:22 -0500

Two things
1.Part of the problem could be refreshing plug and play for the device. Is
your device showing in device manager? Go to Start\Run and type in
devmgmt.msc\ click ok. Look for your device. It could be showing as "unknown
device" and should say "no drivers have been loaded for this device".
Uninstall it by right clicking and choosing uninstall.
2.Try installing the device again. Shut down Windows and plug the device
directly into a USB port, do not use a USB hub, as that could be part of the
problem. Try installing it again. If it works then try using the USB
hub.This worked for me with a sony memory card reader.
Good Luck.
"Michael Knight" <Knightmj@btopenworld.com> wrote in message
news:cm8tjv$fne$1@titan.btinternet.com...
>I am using XP SP2.
>
> When I plug in a USB mass storage device, I get the pop-up that says
> "Found New Hardware - USB Mass Storage Device" and rather than
> automatically loading the driver, up comes the Wizard. If I select the
> "Install the softaware Automatically" button, then the wizard fails to
> find the necessary driver. If I select "Install from a list or
> specific location" and point it at windows/system32/drivers (or any other
> obvious place) then it still fails to find a driver. I have a file
> called USBSTOR.DLL in there which I thought was the driver, but the Wizard
> won't use it.
>
> Other USB devices (2 scanners, memory card readers, etc) all work fine.
> The memory sticks I use all work fine in other XP machines I use.
>
> I have tried rebooting with the memory stick inserted, but just go through
> the same dialogue.
>
> I have searched for driver on the Microsoft site, and on a memory stick
> vendor's site (IBM), but can't find anything. Anyhow, this has always
> worked for me in XP on other machines without installing anything extra.
> The Microsoft knowledge base always seems to lead back to the same Wizard.
>
> Can anyone help? It is a real pain as sticks are the easiest way to
> exchange data beteeen machines.
>
> Thanks,
>
> Mike
>