Re: Can't send a fax

From: Sarah B (SarahB_at_discussions.microsoft.com)
Date: 11/02/04 

Date: Tue, 2 Nov 2004 11:04:03 -0800

The call gets answered by a fax machine. I can hear the fax noises from the
fax machine. But it seems as though the fax console dosen't reply. it just
beeps like a call waiting beep. I know it's not call waiting because I don't
have call waiting anymore.
"D.Currie" wrote:

>
> "Sarah B" <Sarah B@discussions.microsoft.com> wrote in message
> news:494311CC-D2E5-46E7-932C-5CDA93E179F7@microsoft.com...
> >I am trying to send a fax useing the microsoft fax that came with win xp
> > home. I can recieve faxes. But when I try to send a fax the console dials
> > the
> > number it rings then goses thru the usual beeps and noises then I get a
> > message saying the fax failed due to an error. It doesn't tell me what the
> > error is. I looked thru the help file and found nothing. Please help
> > Thanks
>
> Is this a problem with every fax number you call, or just a particular one?
> If you're able to receive faxes, you aren't having any hardware problems. If
> it's only one number, it might be an issue on their end.
>
> If it's multiple numbers, you might want to check how you're dialing out --
> make sure it's not automatically adding something it's not supposed to, like
> dialing a 9 or 1 or an extra area code or call waiting code.
>
> If you pick up the phone line and listen, you should hear any error message
> the phone system is giving you. It might be something as simple as needing
> to dial a 1 for a particular number, or if it's not a fax picking up at the
> other end, you'll likely hear a very frustrated person on the other end who
> is having to listen to a fax shrieking on a voice line.
>
>
>

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